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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1327 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,327 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Defective or weird design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this headset has really good audio, when it works. It uses a dial for volume but it seems to swap the audio from one ear to the other? You need to balance it out, dont know why it doesnt just work properly. Also the cord seems to be sensative, movement causes the audio to cut out or crackle. The microphone is fine.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jesse! We are sorry to hear about the inconvenience you've had with the audio on your Turtle Beach Recon 200 Gen 2 Headset. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    forgrandson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the perfect gift for my grandson. it was easy to get it in the store and the costumer service excellent like always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my 8yr old grandson and he loves them. They are wired so he always knows where his controller is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    turtle beach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is easy to use. and it looks great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones volume a little low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but noise is low. A little hard to hear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, no issues or problems. My son loved his gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Definitely recommend this for a boy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like em! Pretty good! I’d buy them again! Yup! Ha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting with headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the headphones, also help the video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the set up is through the program not necessarily the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent would definitely buy again!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Quality Great, Durability...not so much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my kid to use with his switch, he' 5 so he can be a little rough with things. This headset did not hold up, lasted maybe 6 months. The 3mm plug on the end loses connection and there is sound in only one ear now.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Birthday gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my grandson, and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ,have had it for 2 weeks with no problems so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SandraB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine for what i use it for. Our wifi is no good so maybe it will be beyyer when that is better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good until it last , only last 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great until it stop working. the battery seems not to hold the charge. It started giving me problems right after the insurance warranty expired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good Ps5 headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good pair of headphones for PlayStation 5 gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got roasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got roasted for using these said i had that gas station mic

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alex,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Poor headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt sound great and the mic is too short too speak into it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Echo waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished i would of known before buying that this mic had the worst echo ever! I needed a new but affordable headset and thinking they are from a good brand they would be good but ya avoid at all cost ! Or youll be the one guy everyone asks to mute your mic

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with the echo you described in your review. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach