Customer Ratings & Reviews
- Model:
- TBS-6305-01
- SKU:
- 6474478
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.
This summary was generated by AI based on customer reviews.
VERY BAD PRODUCT _ DON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop to work after 31 days of purchase. Best Buy did not gave support and the manufacture never responded to the claims. NEVER BUY THIS !!!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Antonio!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed.
We would never ignore a request for assistance, please make sure you're reaching out directly to our dedicated Support Team by using the support section of the Turtle Beach website, you will get a reply within 2 business days of submitting the form.
Thank you and have a great day!
Headset volume is great but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset volume and bass soeakers are great if you want to listen to music but the "my" do not work... tried every nethod to get the mic to work with negative results... its ano go for me
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Congo!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2.
Please reach out directly to our dedicated Support Team so they can offer assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Wouldnt buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset I've bought. Makes a terrible scream when it dies that everyone you're playing with can hear, and makes a static noise when charging. All on top of the fact it becomes painful to wear very quickly.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kristin,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 as it should not make any sort of audible screech when its battery dies. Our team would be happy to look in to your other inconveniences as well. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Echo and far away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried so many ways to fix it but still my friends tbey said j sound echoing or sometimes far away , or too low
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2 and the inconveniences you've had with it. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One side doesn’t work, it works only on one side of the headphone
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 not playing audio through one speaker.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Sound went out on them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have them a month and the sound went out on them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Charles,
We’re sorry to hear about the experience you've had with your Recon 200 headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mic echos all the dang time and my friends hate my mic for this I already threw away the packaging and can’t get a refund.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there and sorry to hear about your experience with your headset's microphone; however, please allow our Support Team to assist you with your Recon 200. They’re always happy to assist with troubleshooting or lend a helping hand with replacement service if called for under your product's warranty. That dedicated Support Tea be reached right from the support section of the Turtle Beach website as needed.
Thank you kindly and best regards!