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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 9,610 reviews
  • Rated 5 out of 5 stars

    Great for young kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat large but what my son was looking for to play games online with his PS4 with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are great value for the money and you can’t hear nothing but the game when on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio and volume good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. Audio works well, adjustable volume great, and cord long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My kid love it. Would definitely recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift, so I am limited on what to enter in review.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great until they aren't.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great, until they break. One side stopped working after about a month.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Eric!

      We are sorry to hear about the inconvenience you've had with one side your Turtle Beach Recon 50 Headset not playing audio.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a gamer than this is a good one that is very cost friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would purchase it again. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Its good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the cheap price. It does its job although quality is not that good

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello May!

      We appreciate the feedback regarding your Turtle Beach Recon 50 Headset!

      If you have any questions or concerns please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look nice and work great. Would definitely buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wear out too quick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 of these for my sons and myself. I am down to my last one and its connection is loose. The other first started losing microphone quality and intermittent function with both incoming and outgoing audio then were completely useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was gift to our grandson. He uses them all the time. He enjoys them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Get the replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months old and headset not working. Couldn’t get warranty covered at Best Buy and having to deal direct with Turtle Beach. Took me 10 days to get an RMA and I had to pay return shipping. Buy the coverage- it’s cheaper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset although I needed an adapter to use it with Xbox One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones work as advertised. Turtle Beach makes. Solid earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good...for game consoles

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and mic quality is great, BUT the lead is super short. So unless you have this connected to a game controller, you will need an extender or have your neck close to the input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and super versatile for when my wireless headset goes dead so glad i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast pickup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pickup was fast and easy staff was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 17 year old niece, she had picked them out. They seem to be working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely awesome. Love the headset. The pad that it comes with is awesome and very responsive.

    I would recommend this to a friend