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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 9,580 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Was easy to connect and set up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You can find better.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I purchased this instead of the one I wanted was because the best buy I purchase from has low stock constantly, the people who were shopping for headsets literally took the last one on stock in front of me, I'll never forget that. Uncomfortable around the ears and mic quality is poor.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello T! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with the microphone. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    The White edition is very stylish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest daughter had been "borrowing" or "stealing" my son's Turtle Beach headset just about every night, so getting her own was a sensible solution to the fussing! Plus, she has the white Xbox One S and this matches it almost perfectly! Sounds and works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love it :) ................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Wouldn’t trade for another

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more out of turtle beach. Complete garbage. Sound quality is terrible. Teammates can hardly hear me on the mic. Got two start because it technically does work.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Eric,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. TurtleBeach

  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, my nephew loves them. I would recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. Wish they weren’t quite so bulky though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one for my brother playing coumputer games really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves these. has three sets so that he can use them everywhere he goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these for both his Xbox and for his headphones now because of the removable boom mic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. Simple for just what he needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fast shipping and easy in store pick up!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy!!! quality is very plastic trash. they dont hold up and sounds like trash

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Matthew! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 4 out of 5 stars

    Nephew loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this as a Christmas gift to our nephew and he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good had said make sure you get the two year warranty from Best Buy it's worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic seems to be hit or miss sometimes. Weird fit, but at the price, it's worth it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello BBRC! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphone. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    great headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the turtle beach recon 50x are great headsets and i love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EzBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever Child needs mood.. it was a fast and easy buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son to use. He has had no issues.

    I would recommend this to a friend