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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 9,608 reviews
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones are great! Especially since I bought the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. Wish they weren’t quite so bulky though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The White edition is very stylish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest daughter had been "borrowing" or "stealing" my son's Turtle Beach headset just about every night, so getting her own was a sensible solution to the fussing! Plus, she has the white Xbox One S and this matches it almost perfectly! Sounds and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these for both his Xbox and for his headphones now because of the removable boom mic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a completely wired headset. They connect easy and the audio is crisp and I was surprised by the virtual surround sound. Nice quality all the way around. I normally don't buy Turtle Beach because they have so many different kinds but good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one for my brother playing coumputer games really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love it :) ................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Wouldn’t trade for another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. So I’m happy with this product Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product delivered with great service from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves these. has three sets so that he can use them everywhere he goes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. Simple for just what he needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Um, it works. I was hoping for better quality from the mic, but maybe that’s on me.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Nephew loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this as a Christmas gift to our nephew and he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good had said make sure you get the two year warranty from Best Buy it's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far they're great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my great grandsons & they love them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Budget Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect budget headset, especially if you just use the xbox for single player games. I hardly use my xbox but this headset was perfect to get the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt care for the feel of it and picked up a lot of back round noise.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Andy! We are sorry to hear about the experience you've had. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you have questions or concerns regarding any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 years old son loves it and my 23 years old nephew loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the turtle beach recon 50x are great headsets and i love them.

    I would recommend this to a friend