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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 9,608 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headset, cheap and hard to hear even with the volume turned all the way up, save your money and get a better set.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Steve,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son to use. He has had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Was easy to connect and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, my nephew loves them. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Force Recon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the xBox gaming system. Noise isolation works well. Easy to talk to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a good headset. So far is doing as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. They became a fight at our house for who gets to wear them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more out of turtle beach. Complete garbage. Sound quality is terrible. Teammates can hardly hear me on the mic. Got two start because it technically does work.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Eric,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. TurtleBeach

  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you pay for these, they really do the job well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for xbox1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog chewed up the mic so I'm going back for another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming makes it easy for kids to communicate when playing video games

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tight on your head. The plastic is not flexible and will crack

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Devin!

      We appreciate the feedback about your Turtle Beach Recon 50 Headset.

      Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      If you have any questions or concerns, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle Beach Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fast shipping and easy in store pick up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift for XMAS, do not know how it functions, but I haven't heard any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids said it wouldn’t work with their remote control I think they broke something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my granddaughter loved this item, she actually requested it for her birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EzBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever Child needs mood.. it was a fast and easy buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turtle beach are always my go to accessories and they didn’t disappoint this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and he absolutely loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones are pretty good but sometimes the mic does cut in and out and sometimes doesn’t work and will have to mess with it everytime.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Evan,

      We’re sorry to hear about this inconvenience with your Recon 50P's microphone; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach