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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 9,608 reviews
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the use of the set. Would buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset I recommend it. My grandson use it with his PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and it's much more sturdier than the cheaper ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the turtle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for serious gamers or if you just want a more realistic experience while playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked although sometimes cannot be heard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for playing games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my boyfriend for his birthday and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones . Work well with my xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color quality and product. My kids loved the gift of boredom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my nephew, i already had the 500x, turtle beach makes a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Replacable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost connection with my XBox Stereo headset, so I was looking for something equivalent and inexpensive. This is perfect. I can hear every step in Rainbow Six Siege perfectly, and you can switch between two sound settings. Easy to mute as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A bit tight, but amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a USB in my price range but not much there. An associate recommended these, and I'm glad she did. They've amazing sound and great mic quality. A bit tight on the head for long term gaming, but not horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset for PC. Was a little tricky to get the microphone to work, though. Have to put it in just right and make sure the lines line-up perfectly on the connector, but once that got connected properly, it started working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent and very good material for kids use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Headset is pretty solid Mic works good. No issues so far. Cons: Not comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great and would recommend to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic seems to be hit or miss sometimes. Weird fit, but at the price, it's worth it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello BBRC! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphone. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    You can find better.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I purchased this instead of the one I wanted was because the best buy I purchase from has low stock constantly, the people who were shopping for headsets literally took the last one on stock in front of me, I'll never forget that. Uncomfortable around the ears and mic quality is poor.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello T! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with the microphone. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These help me when I am on my playstation so that I don't disturb others in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entry level headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to replace a broken one. Works great for what it was designed for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loved it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boy uses this every day to play on the Xbox!! A must have!!

    I would recommend this to a friend