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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 9,608 reviews
  • Rated 1 out of 5 stars

    Don't Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Christmas gift for my son on Dec. 22 by Jan 18, the microphone stop working. Of course Best Buy say it's no longer returnable! Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Bryan! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. It has a clear connection and has good volume control.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and buy the next tier up. Good in a oinch

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ryan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wires on the headset don't adjust, two wires are messy, would be better if there was only one wire. The sound is good. No distortion, ear pieces fit snugly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Headphones for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. I have five kids and they can be rough on headphones so as much as they want a more expensive pair, these do the job and are much more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    For the Price They Are Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because the price jump to the wireless was just too much. I have not gotten to use them extensively but thus far they have been great. Definitely better than the Xbox branded ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids are happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest gamer says he loves it. Adding surround has enhanced his gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works well and the sound quality isnt bad, especially for the price. My only complaint is the earcups could be a little larger for my ears, but may be fine for most people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has used these for well over a year, and hasn’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my grandsons love this. They can talk with other players while gameing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made because MY SON, not I, wanted them. He had to take back the first pair because they didn'[t work. Then the second pair didn't work, either becase the plug kept falling out of the headset. Pure garbage!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Colleran! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good for small kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is 7 and it's perfect for his age group. Not too complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my grandson. He loves it. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent sound mic isn't the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great. Surround qas awesome. However, mic quality was below average, great for people living in quieter areas. I live in town so the sound captures too much external ambience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teen gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my teen! He can play and I do not have to listen to his games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves it!!i would highly recommend this product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift because i love the pair i have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. My son loves this as an addition to his gaming system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset for a 9yr old!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works well and allows me to chat with my friends while gaming.

    I would recommend this to a friend