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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 9,608 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use this all the time. We always check Best Buy before we try any where else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume is good and i think it is one of the best headsets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does make the ears sweat a little but works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked these up to my Xbox one, great surround sound for gaming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than a month. The plug in broke off in Xbox remote.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Carol!

      We are sorry to hear about the inconvenience you've had with your Recon 50 headset. Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter Loves Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my gaming daughter and she is very pleased with them. She loves that they block out outside noise and I love that I didn't have to pay a hefty price compared to other headsets and these work just as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset has been working great with no issues.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the volume levels for such an inexpensive headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would stay with the same brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got one with XBOX 360. I just got the XBox one and had to the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Haven't heard any complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my 14yo and I haven't heard any complaints. She seems to love them and uses them EVERYDAY! My only complaint is that they're always on and that's kind of a pain when I'm trying to get her attention. Intentional?... Hmmm.. lol. ;-)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good but needs power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to a friend that lives alone in a apartment. He likes to still hear outside of the headphones. So these are good for that. But if you want to be completely oblivious of your surroundings. Get something else. Powered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but they definitely aren’t very comfortable.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Derek!

      We are sorry to hear about the experience you've had with the fit of your Turtle Beach Recon 50 Headset.

      Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok. If you want to get by, get these. Returned them and got a different set.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Diego!

      We appreciate the feedback regarding your Turtle Beach Recon 50 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    quality cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed and for the price, I had to cop it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's alright. Just alright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. If you wear this for more than 30 minutes it starts to hurt your ears.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We appreciate your feedback! Please be aware that due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users.
      However, we consistently provide a comfortable fit for the overwhelming majority of our customers.

      Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      Thanks and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched these headsets before buying them and they are better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this head set for my 11y/0 son he's in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Especially for the price. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son and he loves it he uses it in his laptop and Xbox one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Low Sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, didn’t even last nearly as long as it should. Sound is very low!

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jordyn,

      We appreciate your feedback; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach