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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 9,608 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my husband and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great or gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses them for gaming and he really loves them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a month of use the microphone stopped working. The trouble is due to a loose connection at the 3.5mm jack end of the headset and not the microphone itself. If the cable is bent the proper way the it starts working, but any movement causes it to cut out again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mike,

      We’re sorry to hear about this! Please allow our Support Team to assist you with your Recon 50P and the inconvenience you're having with its cable. That team can be reached right from the support section of the Turtle Beach website as needed and they are always happy to help.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand overall a great product from turtle beach.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely changed my game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a gift for Christmas and it makes a difference if you like playing online games. I also wake up early on the weekends so it’s nice to just have the audio in your headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it works well no problems with it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    It works, Kinda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, Kinda. The volume isn’t high enough and the headband wears on you after all wearing it for more than an hour. Other than that it’s OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my boyfriend this headset with his Xbox one and he loves it. It's great that he can talk into the microphone and hear his friends while playing. Great quality for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were for my son, he loves them and uses them daily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality especially for the price. I got these for my son who is turning 20 to use on his Xbox One. He had me listen and I have to say that we are both more than please with the quality of this headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my 14 year old gamer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old friend has been a "gamer" since he was 4 and he always upgrades to what makes him a better gamer and when he saw these headsets he had to have them. He is so glad that he picked this particular pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the description these are suppose to work with PC's. These do not work with my HP computer which was the main purpose for buying these. However my daughter still uses them with her iPod.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of important info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset to find out that i need to buy yet another expensive piece in order to work. Only works if you have a NEW controller. Otherwise you must buy an adapter.. It should warn you on box or in product description.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice when you find the perfect gift at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it....good product...happy with the purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gentlemen that helped me was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the headphones. We are one happy family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, but definitely not a true gamers headset. Truly entry level. Right for the person that doesn't want to spend a lot, but needs a better headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality mic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset performs very well and doesn't disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I should have just spent the extra 30 dollars for the upgraded version. Not a bad headset just flimsy and the mute is only on the wire

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids wanted this as a gift. It is a great product.

    I would recommend this to a friend