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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 9,608 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones I love them these headphones are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an anytime gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this product. Just plug in and play easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these head sets. I gave the older one to my father-in-law because his stopped working. His was a cheaper brand that didn’t last long. He loves this one way better!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is to replace my daughters old one that she got last year, loves it and very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my I phone that l just purchased,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are satisfied with this products we love i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it and would reccomend you try one for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for a pair of wired headphones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome starter set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headphones. For the price u cant beat these. Dont hesitate to pick up. Built well and the full enclosure blocks out a lot of noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product will recommend to family and friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for all uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We share these headphones, as s family. AWESOME!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson got these for christmas and LOVES them!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly bad. Ears not that comfortable so like why?

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We appreciate your feedback. We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. TurtleBeach

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that goes with Xbox !!! My son loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a gamer so I didn't know what to actually look for. I suppose it does what it is suppose to but can't figure out how to increase the volume of the game sound effects in the headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    for the money awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well they are great for what i paid they let me hear when someone is walking up around the house im in when i play pubg works for me but if you got the money then im sure best buy has better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Cheap but work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is decent on these. Mic picks up everything. And so makes it unbearable for other players. I bought this for my kid. So it will work for them. If you are serious about gaming do not buy these. Get a better higher priced set for better quality.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jeremy,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your and its microphone. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again, works good, have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an all around great product for all ages!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go wireless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with plug in headsets, the plug becomes worn fairly quickly and makes audio go in and out

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We are sorry to hear about the experience you have had with your Recon 50X. Please reach out to our dedicated Support Team so they can lend a hand with this under your headset's warranty with us. That team can be reached via the support contact form listed on the main Turtle Beach website.

      Thank you and have a great day. TurtleBeach