Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 9,608 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice gaming headohones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a nice pair of gaming headphones that wouldn't break easy and were nice. They are great quality and are very nice. He loves that the mic can come off and how comfortable they are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say I’m completely satisfied with this product it lived up to its expectations and was for a great price considering how good the quality is for the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and are easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great beginner gaming headset.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased headset for my 11 year old to use for gaming with friends. He has been using them non-stop and loving them. Would definitely recommend them for lower cost headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Illinois gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were ok. They didn’t work as well as I expected.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Lynn!

      We are sorry to hear about the inconvenience you've had with your Recon 50 headset.

      Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Get what you pay for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a cheat replacement for son since it was so close to Christmas. Mic has already stopped working.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great addition to the gaming experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as as a gift for my son. They were a big hit and really added to his enjoyment of the xbox experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that these headphones block out all the outside noise for me when I’m playing my game

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a headset with microphone for an internet class. Gaming ones are too expensive for this use but this one was a good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright for the price, just basic gaming headphones nothing special.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his xbox. They lasted about two months and the mic quit working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 year old son loves these- the flexibility of the microphone is nice so that he can move it around without me worrying it’s gojng to break. Sound is good microphone is clear

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent headset for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking headset, very worth the price. Some of the additional hardware works fine, but i can see it wearing out with prolonged use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son cause the original headsets front the Xbox one keep on breaking all the time. So far they work great, hopefully they'll last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome gaming headset for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my nieces to use with their switch. The sound quality is great, and the mic is crisp and clear. Highly recommend this headset for the average gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sound is pretty good. Comfortable enough.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these are great. Especially if your just a casual gamer or young. We bought this for our 9 year old and he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He uses it for hours a day and now I have something to take away from him when his grades are poor that will actually hurt his feelings. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son's xbox one. It works very well and is comfortable to wear for extended amount of time. Works great on the PC too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with relatively low expectations due to the price point. The sound quality is good and the mic functions just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great value until the mic quit working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed this headset immensely until the mic quit working after about 3 months. He took good care of it. Sound quality was very good.

    No, I would not recommend this to a friend