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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 9,610 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Work well for basic online gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use them to play ps4 and pc games, they work well so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, just not a fan of it being wired. No issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, cheap option for gaming. Sound quality is average, nothing special.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap but good for about a year.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap headset. Good for about a year then you’ll need another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use these a ton, but I still like them. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, sound is good and can’t hear much background noise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them new but started to mess up when I took them out of the package

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. TurtleBeach

  • Rated 3 out of 5 stars

    the headset is great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is great but my child had a hard time connecting it and charging it at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for Christmas for my son. They have lasted, and have great sound quality. He loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My brother likes them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves them, he said they sound great. I would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t last long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone through several pair. They are good but don’t last long.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Glam! We are sorry to hear about the experience you've had with your Turtle Beach Headsets. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Gamer Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Recon Headphones. It is solid headphones at budget price. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price does it's job sound quality is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great relaible headset for the price works well recommended for any level of entry gamers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase them but I could not hear all the time. And some stuff comes out muffled.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great headset for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for a low price! It is worth! My son is very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son to use on his Xbox. They work well and are a great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price but my kid already lost his detachable mic..

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback & we're sorry to hear that your headset's microphone boom has been misplaced.

      Please reach out directly to our dedicated Support Team via the "Contact Support" form on the main Turtle Beach website for assistance with this. TurtleBeach

  • Rated 3 out of 5 stars

    okay, but had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the reviews were good, the headset we bought only worked for a day then we ran into problems

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the head set she even use them for her phone

    I would recommend this to a friend