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Customer Ratings & Reviews

Your price for this item is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 2906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the EAR FORCE Recon 50 Over-the-Ear Gaming Headset for its sound quality and comfort. Many also appreciate the price, microphone, compatibility, fit, and weight. Some customers mention the volume could be improved and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,906 reviews
  • Rated 1 out of 5 stars

    stop using refund cards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after it was returned they sent the refund in the most complex way as possible really wish you funded my original card because I still can't find the refund card at all

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Josiah,

      Please contact BestBuy directly, we're not involved with orders or refunds made outside of the official Turtle Beach website.

      Best Regards. TurtleBeach

  • Rated 3 out of 5 stars

    Average gaming headset.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not that great. Other than that, it was easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just how I wanted it and if arrived with a punctured box but all else is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awsome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and the price is not bad either. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this headset to use with his ps4. He’s very happy with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift. I have not gotten a bad review from the user of this headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    nope

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for some reason one part of the head set was not working and made it very difficult to hear my friends online. it might have been defective but this was the 2nd turtle beach i bought and had same issue as previous i wouldn't buy turtle beach again

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Swords,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew didn’t like them very much ended up returning them

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback; however, is there anything in particular that we could have assisted you with? We have a dedicated Support Team is always happy to lend a hand as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew, who is very happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just the same as any other gaming headsets, it's all about style preference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arctic Steel series are much better and I'm glad I upgraded

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't actually buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone has been using my rewards account without my permission and they bought these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    One side of the headset would not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came I plugged it in my PS4 and only one side worked (the left side) and I tried it on my Xbox 1 and same thing... I got ahold of Turtle Beach and they are sending a new one.(Turtle Beach has great customer service also! Responded right away from the email I sent with my problem). Just wish it would've worked and not have to wait for a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone does not always work. Sometimes no sound comes out of headphones.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dustin! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    it's okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it look but it makes my ear and my head hurt.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good when it was working. But it only lasted a month, for some reason the mic had a lot of feedback, tried to change the computer setting and attempted to do all kind of update but still not working. This was just simply used for a kindergarten virtual class.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jessica,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great head phones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to my 10 year old son andhe loves them. Very durable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cheap headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Head set hurts your ears. Sound only comes out of one side. I bought it only to get my self introduced to the world of head set gaming. After a month i bought myself a top of the line headset and never looked back

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Andy,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.


      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle beach enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with turtle beach headsets. Perfect for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good hearing aids I use them daily and they listen very well

    I would recommend this to a friend