Customer Ratings & Reviews
- Model:
- TBS-3303-05
- |
- SKU:
- 9540009
Customer reviews
Rating 4.4 out of 5 stars with 2906 reviews
(2,906 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the EAR FORCE Recon 50 Over-the-Ear Gaming Headset for its sound quality and comfort. Many also appreciate the price, microphone, compatibility, fit, and weight. Some customers mention the volume could be improved and the cord length is too short.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragile and the sound is not very great. But if you are just looking for something that is not too expensive this will be fine.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jesus! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 2 out of 5 stars
Ouch, my head..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My headset broke and needed a quick, cheap replacement.. These are Super cheap.. Minimal padding for your head, makes it hurt after wearing for a short period.. Don't recommend.. Don't buy cheap headphones..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thanks for leaving your feedback. Please know that your headset will break in over time, which should result in a better fit.
On that note; our Support Team is available to assist as needed should you encounter any sort of inconvenience with your headset. That team can be reached right from the support section of the Turtle Beach website.
Thanks!
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a week. We heard they were pretty good brand -possibly defect with sound
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 3 out of 5 stars
Great products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i have not had any ideas yet, maybe later on
I would recommend this to a friendRated 4 out of 5 stars
Good all pupose headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter to use on her laptop. She uses them to chat with friends on her phone and her xbox. Only Issue I found was the microphone didn't connect properly and had to be "fiddled" with to make sure it was secure.
I would recommend this to a friendRated 3 out of 5 stars
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my 11year old loves it. ...................!!!!!!!
I would recommend this to a friendRated 2 out of 5 stars
You get what you pay for...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These came already broken. Next time I will spend alittle more for a quality produce. You get what you pay for.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re very sorry to hear about this inconvenience; as the headset should not have reached you in a damaged state. However, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke with in a week. They could see me talking but couldn’t hear anything
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Noneya,
We’re sorry to hear about this. It would be best to bring this to the attention of our dedicated Support Team so they can offer assistance under your headset's warranty. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and have a great day!
Rated 1 out of 5 stars
Mic stop working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic stopped work once I opened it. Have return and exchange it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please know that our Support Team is always happy to help as needed with troubleshooting or warranty replacement service if called for and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2days after buying mic doesn’t work, tried to take back and not allowed without packaging... not satisfied.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Splash,
We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Rated 1 out of 5 stars
Could have been better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This game in the headphones are decent for an entry level gamer. However after using them for a while even at that level of gaming they become subpar. They feel stiff, and the over audio quality is poor.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mongo!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset, and we appreciate the feedback.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 1 out of 5 stars
Trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash headset. Can’t return it anymore. It just cuts out all sound for some dumb reason at random times. Don’t buy this trash headset. If I could do a 0 star rating I would
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Aizek! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 2 out of 5 stars
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair set of headphone till the fall on the floor! :(
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Lucero,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this product. Mic would not stay in place and sound quality was very poor
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We are sorry to hear about the inconvenience you've had. Please be aware that our Support Team is always happy to lend a helping hand under your headset's warranty. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Poor product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone broke in less than a month and i totally forgot I had bought insurance for this. My fault.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Rated 1 out of 5 stars
Do not buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the headset in May and it lasted less than 6 months. I had to purchase a new headset in September. Poor quality. Waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bleh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the mic doesnt work its really loose,the sound is okay not really the best.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Dani,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy again! Microphone stopped working after 15 days not returnable.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 2 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but after a while the mic stopped working audio still goes through the headset but mic doesn’t work for
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Decent,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website.
Thanks and have a great start to your week!
Rated 1 out of 5 stars
Bad Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality mic, got roasted every time I spoke whether it was on discord or on game.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chengis! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have not already returned the headset, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!












