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Customer Ratings & Reviews

Your price for this item is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 2906 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EAR FORCE Recon 50 Over-the-Ear Gaming Headset for its sound quality and comfort. Many also appreciate the price, microphone, compatibility, fit, and weight. Some customers mention the volume could be improved and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,906 reviews
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable to wear. Sound quality marginal at best.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Eric,

      Thank you for leaving your feedback. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. Please bear in mind that your headset will wear in over time, which should result in a better fit after you've used it for a while.

      However, in regard to the sound quality, our Support Team would be happy to look in to that for you! They can be reached directly from the main Turtle Beach website via their Contact Form.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    You get what you pay for….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a month before it started sounding muffled

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Acruz,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great gift for kids. If your kids need good gaming headphones. Look no further

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can only use this with certain controllers with his Xbox one. You have to buy another piece in order to use it with others which is not disclosed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RISKY! Mic didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if it was Best Buy’s fault or the manufacturer but I bought these and the mic didn’t work. I had to go return it and exchange for a different headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello William! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the headphones. She gets into her games more when she’s using them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 13yo son. Only lasted a few weeks before the padding on the ears was torn. Maybe he didn’t take care of it like he should have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a month old and the 3.5 mm jack is already messing up. At times you can only hear out of the left side. I do not recommend this product, also I don’t believe there is a warranty for replacement. $25 dollars flushed down the toilet.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We are sorry to hear about the inconvenience you've had. Please be aware that our headsets are covered under a manufacturer's warranty. To receive assistance under that warranty; please reach out to our dedicated Support Team. That team can be reached via the Support section of the main Turtle Beach website as needed.

      Thank you kindly! TurtleBeach

  • Rated 2 out of 5 stars

    Uncomfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found them to be uncomfortable on. My ears and the band hurt my head. However consider the price group.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NG item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic didn’t work at all. Mic is a detachable but mine isn’t working.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P headset and its microphone boom. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.



      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I'm big on head phones for gaming and other stuff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor build quality, way too small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I’ve ever used. Returned it the same day I bought it after about 30 minutes of use. The material is cheap and it didn’t fit properly on my head. It was way too small. I could see this headset working for your kid or a younger sibling but otherwise I can not recommend this set.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback. Due to the wide variations in head sizes and shapes, it's not possible to design a "one-size-fits-all" headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.

      Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. TurtleBeach

  • Rated 2 out of 5 stars

    Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3 one I have brought back due to mic issues. Should this happen again I will chose a different brand. Sound good mic bad!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. This is the third pair of this turtle beach headset that I’ve had. I will never buy another pair. These are already breaking down where it plugs into my controller on my PS five. Recommended for no one to buy these.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello 3D,

      We’re sorry to hear about the experience you've had; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I would recommend to all consumers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning the headset. Microphone doesn’t work after less then a week. Probably need to upgrade to a more durable headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unpleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase my Daughter made She's not pleased with the performance Sound only comes out of one side

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Mike,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month of using it and it’s not working.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Lizzy,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Good price terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones get the job done, but they are notnso good, and audio quality is bad, also the double cord makes it a hassel to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    smh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first day of buying these the right ear side wasn’t working. also if youre looking for game audio and mic sound then these arnt for u. But its wtv they aii ig

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Melanie!

      We are sorry to hear about the inconvenience you've had with the right side of your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach