Customer Ratings & Reviews
- Model:
- TBS-3303-05
- SKU:
- 9540009
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the EAR FORCE Recon 50 Over-the-Ear Gaming Headset for its sound quality and comfort. Many also appreciate the price, microphone, compatibility, fit, and weight. Some customers mention the volume could be improved and the cord length is too short.
This summary was generated by AI based on customer reviews.
Not functional.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound crackles after 3 days.... junk. And i loved turtle beach. Rip..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jesse,
We’re sorry to hear about your experience with your Recon 50P. As your experience does not sound normal, please allow our Support Team to provide assistance under the manufacturer's warranty that our products are sold with. We’re always happy to help out our customers as needed, whether it be with troubleshooting or replacement service if called for. The Turtle Beach Support Team can be reached right from the support section of the Turtle Beach website via their Contact Support Form.
Thank you and best regards!
Wouldn't connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect to my ps4 like told. Need to return.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with connecting your Turtle Beach Recon 50 headset to PS4.
Please reach out directly to our dedicated Support Team so they can offer assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Best Regards!
Dumb headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset ever. Only could hear out of one side and the mic doesn’t work. They scammed me. Screw this headset, Know wonder it’s so cheap.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all, very poor quality. I recommend getting a different version.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Samantha,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this mind only last 2 weeks microphone stop working this garbage no warranty
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Fernando,
We’re sorry to hear about this inconvenience you've had with your Recon 50P headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Garbage headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. I plug it in my controller and I can’t hear anything . Never worked for me do not buy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about that Jimmuffy! Please allow our Support Team to assist you with your Recon 50P. That team can can be reached right from the support section of the Turtle Beach website as needed via their contact form.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!
Go wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap wiring, my dog got caught in the cord one time popping out the input from the controller and the metal input broke. Not worth the money. Spend a little more and go wireless.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset for my son and it only lasted 4 months before going out. I learned my lesson and paid a little extra the next time for better quality.
No, I would not recommend this to a friendTrash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and go for something else. I bought this for my son, and sound in the left ear went out after only 3 weeks.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Chris,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Skraight trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working randomly after only 2 weeks. Low quality
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Quality is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this headset for maybe 2 months and the plastic headband broke while putting it on my head one day. Turtle Beach's quality has gone down a lot.
No, I would not recommend this to a friendNA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work with my sons ps4, which stated it was compatible.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mouch,
We’re sorry to hear about this inconvenience with your Recon 50P. That headset should provide compatibility with the PlayStation 4 console and its controllers. Since you your headset is not functioning as it should; please allow us to assist you with troubleshooting or warranty replacement service if necessary. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Junket
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things did not last long just poorly made and not of high quality at all what a shame
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about the inconvenience you're having; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk cheap made had to return and exchange twice then the third time decided to get different brand
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Tammy,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working within a week. What a waste of money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jen,
We’re sorry to hear that you've encountered an inconvenience with your Recon 50P; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website via their Contact Form or Live Chat service.
Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing a page within the Support Section.
Thanks!
No good sorry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son doesn’t like it can’t hear good on it. Now just sitting on floor.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dove420,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help as needed under our product's warranty, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. It was falling apart immediately. We returned this right away.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Orie,
We’re sorry to hear about your experience; however, please know that we have a dedicated Support Team that is available to provide assistance should you encounter any sort of inconvenience with one of our products. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Ok for Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson uses for his gaming systems. States that the are ok. Nothing fancy but still useful.
I would recommend this to a friendWorked for two weeks.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked for a 2 weeks before the sound went out.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Harris,
We’re sorry to hear about this inconvenience with your Recon 50P headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The sound quality is garbage. Better off getting the astro headphones
No, I would not recommend this to a friend