Customer Ratings & Reviews
- Model:
- TBS-2303-05
- SKU:
- 12491843
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, comfort, and good value for money. Positive feedback also highlights the microphone, compatibility, fit, and weight of the product. However, some customers noted minor drawbacks regarding the volume output and cord length.
This summary was generated by AI based on customer reviews.
headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headset is comfortable, but you could barely hear anything. I wouldn’t recommend needs to have more Volume.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Daniela! We are sorry to hear about the experience you've had with the volume level of your Turtle Beach Headset. All Turtle Beach headsets are designed to meet international SPL (Sound Pressure Level) regulations that govern how loud audio devices can be, in order to protect people's hearing. Our headsets are designed to the maximum allowable spec. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
good headphone and mic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product , only problem is it is delicate and the mic stopped working but luckily I had insurance and got it replaced
I would recommend this to a friendgood headphones for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i enjoy my headphones and they have great sound effects but in order to get all the benefits you must purchase all that is recommended.
I would recommend this to a friendMy son’s request
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My so. Requested these head phones but they didn’t hold up very well and he never even took them out of the living room.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
50x earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle beach headset. Awsome can hear people everywhere and I can talk to my team
I would recommend this to a friend my kids headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 week of use, both my boys complained that the sound on these headphones started become scratchy or they could barely hear anything.
No, I would not recommend this to a friendThese only last 1 year at most
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We never had any that lasted more than a year. this one lasted 14 months. bought extra warrantee
No, I would not recommend this to a friendNot made well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already stopped working. The mic broke within a week.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Cheap and cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. This is the third pair of this turtle beach headset that I’ve had. I will never buy another pair. These are already breaking down where it plugs into my controller on my PS five. Recommended for no one to buy these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello 3D,
We’re sorry to hear about the experience you've had; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Great Way For Husband to Ignore Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When he has these on, he can’t hear the dinner call, a call for help, or ANY call for that matter. No shorts in the cord and they are holding up just fine.
I would recommend this to a friendDecent Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son use while playing Xbox. The removable mic and volume control are helpful. He seems to like them so far. No comment on the sound quality.
I would recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound initially was great,but after 3 weeks of lite use the sound was not as clear. Everything sounds muffled
No, I would not recommend this to a friendBroke fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week legit the mic stopped working. Can barely hear either
No, I would not recommend this to a friendRISKY! Mic didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if it was Best Buy’s fault or the manufacturer but I bought these and the mic didn’t work. I had to go return it and exchange for a different headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello William! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Quality not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones themselves are good but the plug broke easily on them so my daughter can’t even use them anymore.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I'm big on head phones for gaming and other stuff.
I would recommend this to a friendCan be used on a Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter to use on her iMac. It worked perfect requiring no setup. Just plugged them in and they worked fine. It met her needs so no complaints so far.
I would recommend this to a friendHorrible open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, i bought it as open box. The cord was ripped out and completely worn out, but package had it listed as excellent. Never open box again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Samuel!
We are sorry to hear about the experience you've had with purchasing an open-box Turtle Beach Recon 50 Headset from BestBuy.
Please know that Turtle Beach is not involved with the verification or distribution of open-box products sold through BestBuy.
Please contact BestBuy directly for further assistance with your open-box purchase.
Thank you.
Replacement plan is a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mute button broke 1 month after purchase & of course can not be returned. If your buying these better buy the replacement plan!
No, I would not recommend this to a friendGreat headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 4 different types of turtle beach headphones for the kids. They seem to like them because they all asked for the same brand
I would recommend this to a friend