Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent sound quality, comfort, and good value. They also appreciate its suitable fit and compatibility with various devices. However, some customers have reported concerns regarding the microphone's reliability and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,477 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I always buy this brand.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very hard on his gaming devices I am sure this is about the 6th turtle beach headphones he has had in the past 4yrs. The 1st one I didn't put protection on I bought it at Walmart on black Friday it stop working about 8 months after he had it. So of course I took it to Walmart they tell me they can't do anything. I email Turtle Beach they did ask for the receipt/proof of purchase and only because I bought it on black friday I knew I'd be able to locate it. Those are the only receipts I save & still had at this point. I did their diagnostic that took 3 min to explain what was going on with the product and took a picture of my recipt as proof of purchase and sent it to them in an email. Turtle Beach sent the replace to my house. I now never buy this item at Walmart I only buy this at Bestbuy with there warranty cause my son is 12 and I'm sure I'll have this issue for a while more. Plus Bestbuy always has my recipt in their data base since I have a Bestbuy card and two with there warranty you dont have to waite days for Turtle Beach to send you a replacement. Bestbuy allows you to get your replacement item immediately with the warranty which makes my life easier. The Turtle Beach price point is fair in my opinion for this product and my son dosent complain that anything is hurting like his ear after using this product for so long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good for what you pay/

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit nicely on the head and are very comfortable to wear, even with glasses. My only criticism is that the microphone is small and not really adjustable in front of the face. Other than that, for the price of $40, they’re definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Just as good as more expensive ones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for $39 for use with XBOX One after my more expensive Plantronics Rig 500 Pros started malfunctioning. The sound on the Recon 70s is just as good. The actual size of the speaker is slightly smaller than the previous ones I owned but it does not lessen the sound quality. Fits comfortably around any size head. These require a headset controller adapter for the sound and mic to function correctly. Nothing fancy but Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very comfortable for the ears. Sound is excellent and my nephew was very happy with this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels noise pretty well and are comfortable to wear. They also adjust well for smaller sized heads.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones at a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, great fit, comfortable, the sound is good and the mic works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfortable as well as Quality sound

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small head as well as small ears so none of the headphones are very comfortable. They always slide down on my ears and the that pulls in my ears. These almost feel like earmuffs without getting too hot. Very good padding. Not the most expensive ones, but they have an expensive feel to them as well as great quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Value, Built Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have held up with the abuse my teenager has out them through.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! These did exactly what I needed and seem to be nice quality. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Compatibility

    Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great with my Xbox. Really like that the mic just flips up/back to mute and it’s fairly comfortable. Only complaint is that during games my friends can hear footsteps etc much sooner and easier than me. I just needed a decent headset that doesn’t break the bank.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Headphone review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphone for gaming, if you are working from home since it covers the outside noises, but the volume control could be a little bit higher, other than that, this is an awesome headphone to work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great headset.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Comfortable fit. Sounds great. Mic seems to work well too. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Sound quality

    Rated 5 out of 5 stars

    Great starter headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset so I could use it for my Xbox series S. I’ve always heard good things about Turtle Beach and I wanted a decent starter headset. For those starting out I highly recommend. I love how you just flip up the mic to mute yourself. Way easier than other headsets. You can also use it for other devices. Super convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. I can hear everything so clear. These headphones have really enhanced my gaming experience. For the price of these headphones the value in quality product here is tremendous. I would definitely recommend these headphones to anyone. The Best Buy associate was also very helpful and knowledgeable. Thanks Best Buy for being there when I need you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    new headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought the Logitech G332 headphones back in August and they died by Feb I tried to return them but they wouldnt allow it so we are in the middle of trying to do a tradeout with Logitech. We had to have some headphones for my daughters virtual school and these seem to be working well so far, but its only been about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Really Sturdy Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. My Grandson uses them daily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Holds up well

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 16yo son for his birthday. He is really rough on headsets, but this one has held up great. Probably lasted the longest out of all the ones he’s had. They must work pretty well as far as noise cancelling too because since getting them, he suddenly doesn’t hear me calling him whenever he’s playing his game.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. But these so I could continue to play without interrupting anyone else in the house. Turns out they sound so good and are actually very comfortable that I use them regularly. Turtle beach always seems to put out a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good product for price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for the price but the reason its not 5 starts is the fact that my mic popped of so now it free hangs but still works so not all bad

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Corgen,

      We appreciate your feedback and are sorry to hear about the inconvenience you've had with the headset's microphone. Please allow our Support Team to assist you with your Recon 70. We’re always happy to help as needed under the manufacturer's warranty that our products are sold with, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very cool headset!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first headset I’ve bought after having trouble with the Astro A10. I’m using it to play Warzone for the Xbox Series X and everything has worked just fine as expected! I recommend this if you just need the basic features of a headset, quality audio, Mic, and comfortable adjustment for the ears.

    I would recommend this to a friend