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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.5 out of 5 stars with 1626 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Recon 70 Wired Gaming Headset as having excellent sound quality and comfortable design, frequently praised for its affordability. Positive feedback also highlights the microphone and its compatibility with various gaming systems. However, some users mentioned the volume could be improved and the cord length might be insufficient for certain setups. A few comments also addressed the headset's battery, despite it being wired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,626 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses those all the time they've held up so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, perfect to use with any console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headset... he uses it to play PS4

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in microphone is nice. Headphones work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Microphone not working after 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone stopped working after 4 months. Hopefully Turtle Beach will repair or replace. Our second headset continues to work just fine but who knows how much longer it will work. When the headset does work, it works quite well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that while Best Buys own return period may have ended, our headsets are sold with a one-year manufacturer's warranty.

      We have a Support Team available to provide assistance under that warranty as needed. They are always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Turtle beach is trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Broke within 4 months. Slowly starts to die out. I recommend any type of steel series. Very reliable and great audio/mic. If there was a negative star I’d give it -6. Seriously don’t buy turtle beach headsets.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Anthony,

      We’re sorry to hear about your experience. As a heads up; please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is average, but it has lasted more than 5 months now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a low cost headset easy to use no real setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy another Model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No offense to Best Buy, Very disappointed in the quality or lack there of didn’t even last 4 months even with careful handling and care.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear that you have had some sort of negative experience with your Recon 70 headset; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to help our customers out as needed. We’re always happy to provide assistance with troubleshooting or warranty replacement service if called for, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but good enough if your on a budget. Grab em

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better when you buy them on sale. Wish the ear piece was softer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming just the wired is not good for my son

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down after 2 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted about 2 months before started having problems, sound only comes from one side now. I did not check if I could get a replacement from the store; I just bought another headset for my son.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi there Mariah,

      We’re sorry to hear about this inconvenience with your Recon 70. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance under that warranty as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good but it’s not the best. If you need something that works, this is it

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback regarding your Turtle Beach Recon 70 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for about a week the mic stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas gift for grandchild.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to listen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it’s amazing and worth buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke soon as I put in my controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I have a pair of the smaller version works perfectly fine I put these in my controller and they break 30 secs later I couldn’t hear anything pull it out and put it back in still nothing

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Deion,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to do a return on this headset. My son complained that he could use the mic. The store representative recommended another brand and now my son is happy. Thank you BestBuy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but might not hold up for teens

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for our 13 year old son, now 14 and one side of the ear phones has gone out. They are otherwise nice and had been sturdy. He isn't exactly gentle with his stuff so I don't think it's a quality issue, but if your rough on your equipment, be cautious.

    I would recommend this to a friend