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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1654 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality and comfort of the product, often noting its great value for the price. Many also appreciate the built-in microphone, good fit, and broad compatibility. However, some users have expressed concerns regarding low volume, short cord length, and limited battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,654 reviews
  • Rated 1 out of 5 stars

    Dose not work with computer with separate jack for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work if you have separate mic and head phone jacks

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback.

      If you're using this headset with a PC or device that has separate headphone and microphone jacks, then you would need an additional splitter cable. This headset is designed to be used directly with devices equipped with a single headset jack.

      If you're ever in need of assistance; our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Broke too soon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jack broke on the end. My son used them for about 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello ER21,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good, my son said he couldn't hear other players........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used twice and broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the headphones twice and broke. Poor sound quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, it gets the job done. Decent, it gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased as a gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Have received no complaints or concerns.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the quality or the price for the quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound and features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my 11 year old have been going back and forth with the turtle beach recon 70 and another brand which we have been using for about a year now. There are a few differences that need to be pointed out. The turtle beach recon 70 are a little louder, but they have a much more dynamic sound which brings out a bit more detail in the games. The one feature that these have which is much better than the older set is the ability to mute the mic by simply raising it up and out of the way. I really like this feature as compared to fumbling around for a switch located on the cord someplace. The ear pads seem a little stiffer, maybe that will soften up with use, but overall these are really nice corded headset and a really good value for the retail price. I dont think anyone would be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok gaming but that's all. It fits ok innthe ears..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Some what comfortable, bad sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is only producing chat in one ear.. though might be a factory setting this is disappointing when buying a full headset designed to produce sound in both ears

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Can be better, but still great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect headset for any use. I did have a problem with the microphone being too low but that was quickly resolved with a few tweaks in Control Panel on Windows 10. It does squeeze my head a little too much, even with the extensions all the way out, but overall, can't complain. Works fine with PlayStation as well. Definitely a good headset for those with a budget and looking for something high-quality and affordable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked but did not seem to work any better than the earbud that came with the ps4. Not worth the money in my opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic stopped working after a few weeks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset starts out good, but the mic stopped working only a few weeks after purchasing. Unfortunately, i did not buy a protection plan. I bought this and a black pair of the same brand and the exact same thing happened. This product is garbage. Don't waste your money. Spend a little extra and buy a better quality headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Eddie,

      We are sorry to hear about your experience with your Recon 70. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good basic headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I aren't hard-core gamers so this doesn't get heavy use. The sound quality is pretty good for the price point and the over the ear style is very comfortable. The mic picks up any sound and is easy to mute by flipping up. This did require changing some device settings on the PlayStation to get it to work so don't expect a plug and play type thing. This is a good basic headset for the occasional gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're unsure whether you want to gamble on "cheaper" turtle beaches, rest assured these are perfect. I have spent way too much money on headphones in the past, and to be honest, these sound and fit better than my previous ones. One thing I really like compared to my old turtle beaches is that the ear pieces kind of press against your head (comfortably) which enhances the sound, a feature lacking in the version I had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good starter headset for PS4

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an Amazon "cheapie" headset. This Recon 70 has decent sound and simple plugin to the PS4 controller without a bunch of other dangling long branch adapters and controls. Very nice and simplistic with the roller volume control on the earpad area and it's pretty slick that flipping the mic up or down turns it on and off instead of a separate dangling mute switch. Only downside was friends on the other end didn't think I was as clear compared to the other headset Maybe because the boom on this is shorter. Anyway, it's a reasonable price for a good entry PS4 headset that will work well for most people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cushions fell off in less than a week and will not stay on. The noise canceling characteristics are affected by the ear cushions not staying put.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recon 70 turtle beach headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of the same headsets and both of them have stopped working in like 2 month of buying it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We are sorry to hear about your experience. Please know that our headsets are covered under a manufacturer's warranty and our Support Team is always happy to help as needed. They can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle beach has some of the best gaming headsets and these are no different. They’re very deep and comfortable on the ear and the mic placement is great. Easy to setup, feels like good quality headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldnt buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other players said sound was better with the original headphones that came with the ps4.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings,

      We are sorry to hear about your experience. Our Support Team is always happy to help as needed, and they can assist you in figuring out if there is something going on with your headset's microphone. That team can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach