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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.4 out of 5 stars with 2472 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,472 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my 10 year old nephew. Great for his first Xbox he loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son likes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, but this is the second unit. The first one had a loose connection at the plug Jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to enjoy his gaming experience with these and they do what he needs them to do. Haven’t heard any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset for a young gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset provides my son with adequate sound proofing. The smaller mic works great in communicating with others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    static static static then stopped working after 3 days!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts longer than most of the more expensive TB products. TB does not honor warranties only troubleshooting.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback!

      As a heads up, our headsets are sold with a one year manufacturer's warranty. If you're within that period and are in need of assistance with troubleshooting or warranty replacement service if needed, our team would be more than happy to assist you with that. That team can be contacted directly from the Support section of the main Turtle Beach website. TurtleBeach

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good for gaming. My son loves it. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set for teen gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for my grandson because the price is right and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work as expected. Love that is matching the white console color and kids can tell there headphones apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought these for his brother knowing they're a great item because he has one if his own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really like these headphones. They definitely cancel sound. The speakers works just as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headjack broke on them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset ever. Broke not even two months after buying them. Can't return the product. Waste of money and don't ever buy Turtle beaches because their products are the worse. Second one to break on me, and the first one lasted a little over a year. Should get no stars.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Rated 3 out of 5 stars

    Dont give to kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for a year of use if your giving it to your kids the quality of the wires in the cord is quite flimsy so when they don't listen and carry it around by the cord they will eventually separate, you can fix quite easily with a soldering iron.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crap product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded like crap quality was junk. Felt like a little kid made it

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Pippy,

      We’re sorry to hear about your experience. Please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months later they stop working horrible for the price paid!!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Work great - son is happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair of earphones my kid tried for his xbox 1 - instructions for synch were pretty simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I wish Best Buy send some promotions great products and customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes them. I would have liked a longer cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and value! Would recommend. Holding up well with lots of gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. White ur black Your choice. My son has owned this product several times.

    I would recommend this to a friend