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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.4 out of 5 stars with 2472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,472 reviews
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    confuse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought that i would love the color and the cuteness but already having problems with the mic working have to return already for new one so not to sure

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for your feedback.

      For assistance with your headset; please know that our dedicated support team can be reached right from the support section of the Turtle Beach website as needed.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light and easy to use. Dont f.....g demand on me to use more words to describe the item i puschASe now leave me alone shot

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Eh its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this gaming headset when I was on xbox Its pretty good but the sound quality isnt the greatest it great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price. I couldn't really hear great out of them and there is only one control dial located on the muff. But it is what it is for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep having to exchange this item. Doesn’t seem to work for long. We have the geek squad do they always replace it for us.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our own dedicated Support Team is always happy to help as needed under the manufacturer's warranty our headsets are sold with. That team can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Budget headset with drawbacks .

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset save for some quality issues . The adjustment for the headband always comes down and wont stay in position and it seems to have some static while in the controller at times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these! They’re so comfortable he wants to keep them on all the time. Great sound quality, mic, and cool new mute feature. White looks clean too!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, they stopped working a week later. My son couldn't hear. But thankfully Bestbuy took them back no problem and I exchanged them for another pair.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Holly,

      We’re sorry to hear about this inconvenience; please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good with an iPhone but not an Xbox one which it was bought for. This is the second and last headset that I will buy from this brand. They don’t last.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of gaming headphones for the price, mic is a little quiet though or atleast I was told

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback regarding your Turtle Beach Recon 70 Headset.

      If you have any questions or concerns about the microphone, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my little brother but he said the sound was a little fuzzy when he was playing and the mike didn’t pick up his voice very well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to be a good cheap headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work okay with the Series X. Took a little bit to get it set-up and controller needed update for it to recognize the headset. Two cons to the headset are: You have to have the mic on the left-side of your face, Also the mic is short and seems to be far away from your mouth. It still works fine and picks up everything if you have settings right Secondly the cord seems to be cheaply made and may need to have a heat-shrink applied to the end to avoid it from breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox headset- turtlt beach for xbox one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was in excellent condition, The condition was very good well wrapped and came pretty quick. We purchased it april 22, 2020. Best Buy is always my first place to go buy all my electronics. I definitely recommend purchasing from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel comfortable and the sound quality is way better than expected. Block out all of the sound and you can hear the game very clearly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Inexpensive and does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable. I find that they have great sound reproduction. The flip up to mute function on the microphone is handy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Videogame headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was purchased for my teenage grandson. He seems to enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Just what i needed at the time for a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Works well, very light, microphone is not in your face

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headsets to get if looking for some to purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Budget Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, but can get a bit wonky sometimes. I bought them to replace a set that my kid kept letting the battery run down on. He's ok with these.

    I would recommend this to a friend