Customer Ratings & Reviews
- Model:
- TBS-2001-15
- SKU:
- 6578016
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
Mic didnt work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked good and had qulity sound. The microphone did not work. I did some troubleshooting . I retuned the item.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Anthony! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Bad headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad headset Bad headset Bad headset Bad headset Bad headset
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Carlos! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the price tag. Personally i would want a mute button.
No, I would not recommend this to a friendRuns small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small headset. Id recommend this for a kid or an adolescent, but not an adult. My head is normal sized and this was far too tight to wear for long periods of time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Sue!
We are sorry to hear about the experience you've had with the fit of your Turtle Beach Recon 70 Headset.
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Total Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was one of the worse thing i have ever bought. Do not waste your time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello John! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Gaming turtle beach headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones don’t go over the ear fully the quality of sound is there ,but not enough to be able to hear everything in the game fully but if you want a plain simple headset they are good for wired one’s.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rudy! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Best Buy best customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hit or miss in my case miss due to the mic not working.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello CJ! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Turtle Beach Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.adjustable to fit the correct way. very comfortable, and audio is perfect
I would recommend this to a friend
