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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.5 out of 5 stars with 1651 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,651 reviews
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound the best without spending a lot of money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset for the price. Mic works well also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones would definitely recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good more resistant. Great color easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, perfect to use with any console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses those all the time they've held up so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headset... he uses it to play PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in microphone is nice. Headphones work great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone not working after 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone stopped working after 4 months. Hopefully Turtle Beach will repair or replace. Our second headset continues to work just fine but who knows how much longer it will work. When the headset does work, it works quite well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that while Best Buys own return period may have ended, our headsets are sold with a one-year manufacturer's warranty.

      We have a Support Team available to provide assistance under that warranty as needed. They are always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle beach is trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Broke within 4 months. Slowly starts to die out. I recommend any type of steel series. Very reliable and great audio/mic. If there was a negative star I’d give it -6. Seriously don’t buy turtle beach headsets.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Anthony,

      We’re sorry to hear about your experience. As a heads up; please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is average, but it has lasted more than 5 months now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a low cost headset easy to use no real setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better when you buy them on sale. Wish the ear piece was softer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but good enough if your on a budget. Grab em

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never worked with my p5 what to do next.. they a ripe off

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle Beach - Recon 70 (faulty?)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 5 or 6 uses. Did not drop or accidentally stretch the cord.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jeremy! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Buy another Model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No offense to Best Buy, Very disappointed in the quality or lack there of didn’t even last 4 months even with careful handling and care.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear that you have had some sort of negative experience with your Recon 70 headset; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to help our customers out as needed. We’re always happy to provide assistance with troubleshooting or warranty replacement service if called for, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming just the wired is not good for my son

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down after 2 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted about 2 months before started having problems, sound only comes from one side now. I did not check if I could get a replacement from the store; I just bought another headset for my son.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi there Mariah,

      We’re sorry to hear about this inconvenience with your Recon 70. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance under that warranty as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    Not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for about a week the mic stopped working.

    No, I would not recommend this to a friend