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Customer reviews

Rating 4.4 out of 5 stars with 2462 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,462 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Teenage son loves it. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item my kids love it they can stop playing it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones a little over a year ago and the had cheap audio quality. The even stopped working just yesterday. Definitely recommend a different brand.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Trae,

      We are sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good wired stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and good quality and recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great sound and light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter received these for christmas for her controller but after only having them for 6 weeks she broke the port inside the controller She really likes them but now I have to return them for a different pair.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi,

      We’re sorry to hear about this. Please know that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team can provide assistance as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 4 out of 5 stars

    Good product for intended use and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro- Work well, noise canceling. 3M jack allows to plug in many places, works with phone. Con- top ear connecting strap can hurt/ irritate top of head after a while, need to readjust.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really great and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of them have had some issues setting up for a first time use. This one was as easy as plug and play and so the kid in the house was super happy and excited and I just loved how much cheaper it is is than a lot of the others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 1 week...TWICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and exchanged this headset when it stopped working after 1 week, thinking it was defective. Had the exact same problem with the second set. When reading troubleshooting online, they acknowledge that you can't use the headset when the xbox controller is plugged in, that it may require purchasing a headset audio control adapter (approx. the same price as the headset). you cant do both game audio and chat, you can only choose one. Audio was so low even at the highest setting that you could barely hear anything. Even the salespeople tried to steer me towards different headsets..i should've listened!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummer…my son says his friends complain that there is an echo when he uses this headset. When he wears his older taped together set, there is no echo.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for maybe 3 months and then I had this issue where I had to keep adjusting the volume in order to get my right or left ear to have volume

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We're sorry to hear about this. Please be aware that your headset was sold with a manufacturer's warranty, and our dedicated Support Team is available to assist you with any sort of inconveniences. That team can be reached via the Contact Support form located on the main Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 1 out of 5 stars

    Horrible echoing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst headsets I can remember buying. Could not for the life of me get this headset to stop echoing when connected to xbox controller. No amount of settings changes would work. Idk if it was that the tiny mic arm was too close to the speakers or what. Don't recommend.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello CJB! We are sorry to hear about the experience you've had with your Turtle Beach Recon 70 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Stop working after a short time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second headset that I have purchased in the last couple of months. They simply stop working after a couple of weeks. Will not buy again!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Microphone wouldn’t pick up voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a few hours ago. Microphone will not pick up my voice and wasn’t playing game sound either. Will be returning after Christmas

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sounding and comfortable replacement headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite surprised at how nice these headphones are for the price! The sound is excellent with great lows and crisp highs. One thing to be aware of right away, is you need to have a controller with a 3.5mm headphone jack, or you will need to purchase the XBox One Headset Audio Controller add-on. Luckily, I have a controller from PDP that I actually bought for my Windows PC that had the audio jack. The headset is very lightweight, but seems well constructed. I have a fat head, so at first they were a tad snug, but there is plenty of adjustment, so I was able to find a comfortable setting. I wear glasses, so I have to be pretty selective with these type of over-the-ear headphones, or I end up with shooting pains in my ears after a little while. The ear holes were a perfect fit, and the pads are nice and soft, so they are very comfortable and I didn't have any issue with ear pain. The surround sound is awesome. It really immerses you in the game! I usually play with external audio, so having these headphones on I could hear every little game sound and it was quite awesome. The spatial sound really makes you hear things in different directions, and volume levels. The microphone works just fine and audio quality was great. It has the easy flip style mic that shuts off the mic by simply putting the mic in the vertical position, so it's really easy to mute when you want to and quickly un-mute when you need to talk. About the only thing missing is a volume control, so you will need to adjust the volume settings with the game volume settings. It would've been a nice thing to put a volume control on the headset. Hard to go wrong with this headset if you're looking for a replacement for the stock XBox One headset! Also works great on my Windows PC, so definite bonus there! Great job Turtle Beach!

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Mic doesn't work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for a few months without using the mic. Use the headset a couple of times. Just tried using the mic - doesn't work. Only has a slight hiss.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for gaming at a budget. Works good cant complain, but if your an extreme gamer the higher price one are the best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mic doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but for some reason my microphone doesn't seem to work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Robert!

      We are sorry to hear about the inconvenience you've had with the mic on your Turtle Beach Recon 70 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Already having issues...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These microphones have worked off and on with my son's Switch and Tablet. I think this is pretty common with any microphone though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    broke in 13 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stopped working within 13 months of purchase.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Debra,

      We’re sorry to hear about this inconvenience; however, please allow us to assist you further. Our Support Team can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach