Customer Ratings & Reviews
- Model:
- TBS-2455-01
- SKU:
- 6333659
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
Skip buying this one!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic stopped working only two days in use. The sound quality wasn't good either. I exchanged it.
No, I would not recommend this to a friendJohn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok headset. Had issues with others understand what I was saying after awhile. Disided to buy a more expensive headset which works much better.
No, I would not recommend this to a friendStatic sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked for about 3 weeks and then all I could hear is static in the audio. Wiggling the wire at the headphone jack would fix it for a second. Absolute trash.
No, I would not recommend this to a friendStay away!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the buy , they broke within a month and the mic was horrible .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about the experience you had with your Recon 70; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed with warranty service. The Support Team can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Head sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke on the first week, the material they are is not strong
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rudy,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Too Fragile for a Youngster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones lasted all of 5 weeks before the microphone failed. My son uses them often, but doesn't throw things around. Still, the microphone does not work. This is his 3rd set--each one had a protection plan, but you have to rebuy the protection plan for each subsequent headphone replacement. Maybe cheaper than buying a new one, but I'd like to see the quality and durability improve on this product. Not recommended for kids that use it a lot.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. If you are in need of assistance with one of our headsets, please allow our Support Team to assist you under its manufacturer's warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. Thank you and best regards!
Worked great at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for an Easter gift this year. They worked great at first, but after a month they quit working. We can't figure out what went wrong.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good to serve my sons needs while playing Fortnite. Not the best headset but is good for a 9-year old
I would recommend this to a friendMic.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a month and mic went out. So you can listen but you can't talk.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Luther,
We’re sorry to hear that you've encountered some sort of inconvenience with your headset's microphone; however, please allow our Support Team to assist you with your Recon 70 in an effort to get the headset back up and running properly. We’re always happy to help with troubleshooting or look in to assisting with replacement service if necessary, and we can be reached right from the support section of the Turtle Beach website via our Contact Form.
Thank you and best regards!
Good for the kiddo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughters for her first set up. It does the trick and she likes it. The white goes nicely with her white Xbox one S.
I would recommend this to a friend- Pros mentioned:Sound quality
My Mic doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear my game great but I can’t hear my chat and they can’t hear me after 2 days of having them.
No, I would not recommend this to a friend Ehh alright
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my son. Seemed to only work when they wanted to, They only lasted about a month before the jack broke.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst sound quality would rather use my phone don’t buy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings John,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 as this does not sound normal. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Bogus1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchase such an item. Again, I do not own an Xbox setup.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Lawrence,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Very disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset only lasted about a week and quit working. Poor quality. Waiting for store to reopen so we can take it back
No, I would not recommend this to a friendHeadset cable issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yesterday 7/18 the headset cable started to fail affecting the general sound. I will check this issue at store soon.
I would recommend this to a friendIts aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for a mid level to beginning gamer. Holds a good long charge tho.
I would recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap. Not worth the price. Flimsy. Big disappointment to my son. Not the best option for a gamer.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Uncomfy headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terribly uncomfortable, and I definitely regret buying them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If there is anything else we can assist you with, please visit the Turtle Beach website and get in contact with our Support Team. They're always happy to help as needed.
Fair price poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very expensive but still broke after a few months use. Rather disappointing.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi there Phil,
We’re sorry to hear about the damage to your headset! Our headsets are each sold with a manufacturer's warranty, and our Support Team is available to provide assistance as needed, whether it be with troubleshooting or replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!