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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2434 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,443 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I always buy this brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very hard on his gaming devices I am sure this is about the 6th turtle beach headphones he has had in the past 4yrs. The 1st one I didn't put protection on I bought it at Walmart on black Friday it stop working about 8 months after he had it. So of course I took it to Walmart they tell me they can't do anything. I email Turtle Beach they did ask for the receipt/proof of purchase and only because I bought it on black friday I knew I'd be able to locate it. Those are the only receipts I save & still had at this point. I did their diagnostic that took 3 min to explain what was going on with the product and took a picture of my recipt as proof of purchase and sent it to them in an email. Turtle Beach sent the replace to my house. I now never buy this item at Walmart I only buy this at Bestbuy with there warranty cause my son is 12 and I'm sure I'll have this issue for a while more. Plus Bestbuy always has my recipt in their data base since I have a Bestbuy card and two with there warranty you dont have to waite days for Turtle Beach to send you a replacement. Bestbuy allows you to get your replacement item immediately with the warranty which makes my life easier. The Turtle Beach price point is fair in my opinion for this product and my son dosent complain that anything is hurting like his ear after using this product for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach has established itself as a frontrunner in the realm of gaming audio, and their headphones certainly reflect this status. The sound quality is exceptional, characterized by a remarkable clarity that is immediately apparent. The audio features vibrant highs and a well-balanced midrange, enhancing the clarity of voices and environmental sounds. Whether engaged in gaming, enjoying music, or viewing films, the immersive auditory experience is truly remarkable. The bass response is robust and resonant without being overpowering, which is essential for games that feature intense action or rich soundtracks. Another standout feature is the spatial audio, which allows for precise localization of sounds such as footsteps, gunfire, or ambient effects, providing a significant advantage in competitive scenarios. The construction quality is impressive, with plush ear cushions that ensure comfort during extended use. Additionally, the microphone offers clear communication, making it ideal for team-oriented games or conversations on platforms like Discord. In summary, Turtle Beach headphones represent an outstanding option for those seeking clear, dependable audio along with a variety of features suitable for both gaming and general listening. They are a valuable investment for anyone who prioritizes sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits prefect. Sounds amazing. Like the fact I can talk to my brother while playing. Saves my phone battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfortable as well as Quality sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small head as well as small ears so none of the headphones are very comfortable. They always slide down on my ears and the that pulls in my ears. These almost feel like earmuffs without getting too hot. Very good padding. Not the most expensive ones, but they have an expensive feel to them as well as great quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Just as good as more expensive ones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for $39 for use with XBOX One after my more expensive Plantronics Rig 500 Pros started malfunctioning. The sound on the Recon 70s is just as good. The actual size of the speaker is slightly smaller than the previous ones I owned but it does not lessen the sound quality. Fits comfortably around any size head. These require a headset controller adapter for the sound and mic to function correctly. Nothing fancy but Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels noise pretty well and are comfortable to wear. They also adjust well for smaller sized heads.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, great fit, comfortable, the sound is good and the mic works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head support offered by this headset is amazing the ear muffs are soft, the band over your head doesn’t seem to cause any pain which tends to be a problem with these products. I was extremely satisfied with how it worked and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Compatibility

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great with my Xbox. Really like that the mic just flips up/back to mute and it’s fairly comfortable. Only complaint is that during games my friends can hear footsteps etc much sooner and easier than me. I just needed a decent headset that doesn’t break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Comfortable fit. Sounds great. Mic seems to work well too. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Sound quality

    Rated 5 out of 5 stars

    Great starter headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset so I could use it for my Xbox series S. I’ve always heard good things about Turtle Beach and I wanted a decent starter headset. For those starting out I highly recommend. I love how you just flip up the mic to mute yourself. Way easier than other headsets. You can also use it for other devices. Super convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product for price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for the price but the reason its not 5 starts is the fact that my mic popped of so now it free hangs but still works so not all bad

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Corgen,

      We appreciate your feedback and are sorry to hear about the inconvenience you've had with the headset's microphone. Please allow our Support Team to assist you with your Recon 70. We’re always happy to help as needed under the manufacturer's warranty that our products are sold with, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    new headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought the Logitech G332 headphones back in August and they died by Feb I tried to return them but they wouldnt allow it so we are in the middle of trying to do a tradeout with Logitech. We had to have some headphones for my daughters virtual school and these seem to be working well so far, but its only been about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. I can hear everything so clear. These headphones have really enhanced my gaming experience. For the price of these headphones the value in quality product here is tremendous. I would definitely recommend these headphones to anyone. The Best Buy associate was also very helpful and knowledgeable. Thanks Best Buy for being there when I need you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, great headset. Kids play with their friends all the time and sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Holds up well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 16yo son for his birthday. He is really rough on headsets, but this one has held up great. Probably lasted the longest out of all the ones he’s had. They must work pretty well as far as noise cancelling too because since getting them, he suddenly doesn’t hear me calling him whenever he’s playing his game.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Really Sturdy Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. My Grandson uses them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift, grandson is pleased with the performance. Works on his phone, computer, and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and mic work great. Cheap compared to others out there, well worth the money. If you're looking for something not top of the line these are the ones to get

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good sound and a quality mic. This headset is very comfortable and can be worn for hours at a time. The only drawback was the cord which my dog almost immediately chewed up.

    I would recommend this to a friend
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