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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2472 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,472 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Heads oh my!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son goes through so many heads that purchasing a warranty was the most important thing with this really good head set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality. Only bad thing is I can’t hear my girlfriend when she’s call me lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox User

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to controller was a bit tough. Lots of static & needed some trouble shooting & wasn’t willing to do.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them but after 3 months of regular use they just stopped working

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further with this under your headset's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Worst purchases I made so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of using the headphones they started to give me issues. At first i could hear other people but I couldn’t be heard when using headphones. The day after the headphones just didn’t work at all. I never dropped the headphones and I alway put them away in a safe place. Please do not sell this item anymore!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Husband didn't like it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for father's day for my husband. He's not a fan. They work but I guess not to his comfort level.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for our xbox 1 but for some reason we always have to reset game just to get the head set to work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it for my son and loved it. The sound is great and the quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly speak and listen to your friends. Also good for playing late at night and you want to keep the noise down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Uh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mute button but they’re cool to use sometimes I guess

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback Angel!

      As a heads up, the Recon 70's rotatable microphone boom acts as the headset's mute. When you want to mute the microphone, you would simply rotate the microphone boom back in to the muted position that was shown within your product's User Guide.

      If you have any further inquiries regarding the functionality of your headset, please be sure to reach out directly to our dedicated Support Team via the Contact Form listed on the main Turtle Beach website.

      The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site. TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Basic Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really great for the price I bought it because it was the cheaper often but the quality​ is still good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice Looking Great Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for the price. Very durable and enough for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level product. Great investment for kids since price not bad.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great volume, not great on comfort. Should have spent more to get more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Foiled Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke a few days after Christmas- was disappointed it didn’t last

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi there,

      We’re sorry to hear about your experience. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can also us it on my laptop for online class not just the xbox

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Gaming Gear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming gear. Very good overall quality. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great cheap headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a great headset for a kid that’s ruff on headsets.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from turtle beach. I was disappointed with the quality of this product.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    eh not bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke really fast. used for about a week and doesn’t work anymore. curbside pickup was dope

    No, I would not recommend this to a friend