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Customer reviews

Rating 4.1 out of 5 stars with 1180 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,180 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works for PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this only for call of duty and at first it didn’t work so I had to exchange it but it wasn’t the headset that had the issue. The ps4 has an “open mic recording threshold” so I turned it up thinking it would be more sensitive. You have to turn it down for some reason. The headset is fine. The first was fine, comfort was good and price is great.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Usable but seem cheaper than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a usable and it works. Toggle switch for the mic is a plus. However, you can barely hear the coms so you better set your audio volume higher. Plastic body seems cheaper than expected, but is probably appropriate for the price. Great for budget gaming, but I would rather buy a better headphone twice this price and experience better durability, sound quality and, most especially, comfort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Priced perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Excellent quality product for reasonable price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic on this thing went limp LITERALLY 2 hours after I bought it. The salesperson had no interest in helping me find what I needed, grabbed this thing off the shelf, handed it to me and walked back to chit chat with his buddies. I had to resort to packing tape to keep it up. Ridiculous. I've owned this one week and have been pulling packing tape out of my hair the entire time.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Microphone, Sound quality
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and at an affordable price. Sounds clear when chatting and has volume control, letting you also mute the mic. The only part I don’t like is the part that lays on your ear isn’t comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    weird fit but ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and the person on other end says I sound Better than just using my phone... that's rare. so I'd have to say they are worth it. they do feel real funny when I'm wearing them. I think sound quality for person I'm calling is Excellent, but in my earpiece I'd say it's average and I have to turn it up all the way most times... The microphone piece is flexible not a stiff piece coming around to your mouth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great but not the most comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset. But it isn’t very comfortable. The headband on it is awkward and the mic boom tends to rub against my jaw / chin. I do like that it’s an open ear cup design so I can still hear myself talk when I’m chatting while gaming. It’s alright, grab it if you can find it for $10/$15. Mic quality seems to be decent and it has a volume control and mute switch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset for chatting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is sufficient for chatting during game play. It sounds good and the mocirophone is good too.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sits off your ear just enough so that your ears dont get hot during extended play. They are a little too quiet and the microphone could be a little bit sturdier but they are great for long playing sessions.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Older model was better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the older model broke, I decided to get this one, which is the newer and most certainly cheaper headset. Made for a little kids head, needs to be stretched out. I kept mine in a basketball for a few weeks and it doesn’t give me a headache anymore

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset for the price, it’s great for people who use glasses, the part that braces to your head hurts after a little while and the audio output quality leaves a little to be desired

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple, does the job & works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy. It works and came at a good price. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on my PS4. Not as good as my friends $300 set, but you get what you pay for. Have to take them off to give my ear a break if gaming for awhile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Met expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what I expected for the price. I just needed a cheap headset to use for calls while working from home. Not very comfortable and the head band came separate from the ear cup. When first trying to attach them I thought it was broken. It required more force than I thought it could handle but it seems fine now. The microphone quality seemed better than the laptop's included one and the speaker sounded okay but I wouldn't listen to music on it. It's a little uncomfortable for anything longer than a 30 minute call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and mic works well. Also light weight but would work better with someone that has a large head. Not good fit for younger kids.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great headset for beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the comfort of this headset with glasses on. I knew it was supposedly glasses friendly, but wasn't sure if it was true. This is a good headset if you want only one speaker to hear out of, but you might want to get a different one if you want the full headset with microphone. Pretty cheap and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    It’s not that bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let me start with the sound quality , it’s perfect , the sound is really good the only thing I didn’t like was the thing that goes around your head it hurts my head but after that it’s good !!

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    a decent chat headset for mobile or Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a decent chat headset which can be used with mobile phones, PC or laptop; you just need a 3.5 mm mic/head-phone socket. the sound is clear and the mic picks every word you speak. Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Meh... they're okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to work from home on calls, etc. They came recommended. They do work well with my glasses but they're uncomfortable overall. I think for the price they're okay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for kids to talk during there game play

    I would recommend this to a friend
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