Customer Ratings & Reviews
- Model:
- TBS-3345-01
- SKU:
- 5834601
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Comfort
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy they hurt your ears and they have bad quality in hearing
No, I would not recommend this to a friend It’s ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, the mic stopped working after 3 days. Invest in something different.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team available to provide assistance as needed under that warranty. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Works for its price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for its price. Sometimes static is heard from other people through the mic.
I would recommend this to a friendNo good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks wouldn’t buy again don’t work at all looks cheap and is cheap
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Renato,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
I expected a bit more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a bit more since its Turtle Beach brand, its good for basic chat but not for intense gaming
No, I would not recommend this to a friendNow way, stay away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, they feels very cheap and sound was horrible
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Please know that we have a dedicated Support Team that is available to offer assistance with our headsets. They can be reached via the Contact Support Form on the Turtle Beach website and are always happy to lend a helping hand under your headset's warranty with us,
- Cons mentioned:Fit
Not recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return as a part fell off when worn over the ears.
No, I would not recommend this to a friend Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money it wasn’t good at all Would not recommend
No, I would not recommend this to a friendWas good while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the PS4 lasted 2 weeks before the connector came apart in my controller. Can’t recommend a product this defective. Especially from title beach I expected a little better quality. I know it’s I. The budget range. But come on. I have the XP510 for years no issues. Not a trying to compare the two.
No, I would not recommend this to a friendQuality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt last long had to return it on 2 different occasions
No, I would not recommend this to a friendNot the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these were ok. The sound quality could have been better.
No, I would not recommend this to a friendYuck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend $20 more and get something better. These things are awful. Can barely hear out of the only 1 ear you get that sound plays out of and my volume is in full blast. Also, it’s made extremely cheaply and is overall just a piece of junk. Will be returning.
No, I would not recommend this to a friendEasy to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect to my Xbox one we tried and tried
No, I would not recommend this to a friendTerrible sound and fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this headset because it was the only mono available because we wanted to be able to hear around us while being able to hear the game. The “open ear cup” just means no padding, so it’s extremely uncomfortable, and you can barely hear anything even when turned all the way up.
No, I would not recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap material. Speaker is nice and works well.
I would recommend this to a friendNot as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is horrible. Don’t waste your money. I bought this because I was on a budget, had to return. I can’t do the one side headset. If you’re going to get a headset, save your money and get better ones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone stopped working within two days of purchase. My son said he couldn’t hear well through it, so I checked. The sound comes in broken. Better to save up for a quality headset than waste money on this one.
No, I would not recommend this to a friendcomfortable, not!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to be cheap and go over something not as expensive for a headset, but soon realize that ain’t the case. This has that was terrible it was not comfortable in the sound was not good quality at all.
No, I would not recommend this to a friendJe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good head set I would not recommend this to anybody my kids had to return it because it wasn’t a good head set for their gaming system
No, I would not recommend this to a friendGet what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself feels low end. The audio was very low at its highest setting. Very disappointing with this product as Turtle beach products are usually decent.
No, I would not recommend this to a friend