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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.1 out of 5 stars with 1180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,180 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Awesome price highly recommend to anyone who games

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't even bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cause I wear glasses and also wear earbuds to listen to the game I'm playing. And used the headset for discord. The headset is pure plastic and feels cheap. The mic weighs itself downward so when you position it up, it just slowly falls back down. Definitely not worth it but what else would you expect from a $20 headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Josh,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset. That team is always happy to help and they can be reached directly from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great price. Can easily adjust volume and can hear easily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap price and no great quality but it’s work fine so far also I reserved in two days so good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Son Loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 10 year old son!!! He loves it!!! Great Price too!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works well with PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product serves the purpose it is for and works well with PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheap decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as she uses something similar at work. She loves the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. Clear quality! And doesn’t affect his glasses

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Especially for children who dont take good care of these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat this headset for the price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Appropriate for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great for my kid. This is what a child needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for the price of it. Just ad good ad a expensive one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamer Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son, it has worked great for him...clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit gamers and kidd. Great headset fir ps 4 and fortnitr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my husband and son love it. It’s amazing and great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value vs. Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a BAD headset, but when you pay as little as I did, you have to expect it will not be top notch. Works well, but it feels cheap. It is not!

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Work well for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works fine. Not the most comfortable, but for the price I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are clear and comfortable on my head and ears.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Cheaply made. Not recommended for rough children

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap. I should have known. My 12 year old broke it the third day. Not fixable

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about the experience you and your child had with your Recon Chat headset. As a heads up; our headsets are each sold with a one-year manufacturer's warranty. We have a dedicated support team that is always happy to lend a hand as needed. They can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job my son loves it. Good price I bough 2 of them my kids are happy.

    I would recommend this to a friend