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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.1 out of 5 stars with 1180 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,180 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use for his gaming system. He loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too comfortable in the microphone doesn't stay in place at all. I had to zip tie the microphone up so it can stay by my mouth instead of down by my throat. Also, my friends that were playing with me could hear my entire sound system through my speaker and the voice wasn't loud.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Zedmo,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset under its manufacturer's warranty.. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    It sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks so good that you will for get ur girlfriend and the times she sucks u

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Cheap quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud, wouldn’t buy it again. Would spend more money for something better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfect for my son. Now I i dont have to hear the game on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my 7 and 5 year old each a pair and they are durable and easily adjust to each of them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    High quality low performing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume too quite to party chart if any background noise is present

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a travel headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing value for traveling where you dont want to take a larger headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we have this. In fact we are also using it for online schooling.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Headsets

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is not durable . These broke within a few months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Used with PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at several brands before purchasing. Son loves it, uses always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset for the price. Cant beat it. Very durable. Used by preteen boys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this headset works really well on xbox one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle beach recon headsets are fabulous. Less bulky than Beats and kids picked them out themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Don’t overspend on expensive ones these work just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very study and looks and feel great. Nice cushion for the ears

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    For basic not to comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not to great on one ear peace. Comfort on ear need more padding

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son live his headphones. They are better than his first ones.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control on this product was sorely lacking in the plastic headset was severely warped and not wearable. Show this to a sales associate and they wondered if they were all like this he grabbed another one off the shelf and it was indeed warped and on wearable as to say when I returned I would definitely not recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The most uncomfortable headset ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to go with a turtle beach headset instead of the insignia one for just brand preference. I assumed the turtle beach would be better quality. Now for $20 I didn't have high expectations but the ear piece has absolutely no padding what so ever! It feels like a large chunk of plastic on my ear. That coupled with how the changing ear design is making it just feel cheap and just uncomfortable. If you are looking for a good basic chat headset for the ps4, avoid this one. Returning it today for the insignia ones.

    No, I would not recommend this to a friend