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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.1 out of 5 stars with 1180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,180 reviews
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller headphones dont work after a week of having them and carefully storing them. This is my second pair. Very disappointing given the brand name...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $20 on it and it's worth $10 at most. Not comfortable around the ear and just bought less than 1 month ago and cord is already shorting out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Absolute garbage of a unit. Buy something else. Broke after about 3 months of fairly light usage from 11 year old son.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly uncomfortable poor audio quality only partial ear muff that sits around ear. Boom does not stay in place.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was surprisingly very cheap in quality and sound. Would give me a headache after 3mins of using

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Turtle Beach Recond chat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, not great quality headphones. Definitely worth investing a little more for better quality gaming headphones.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Turtle Beach recon headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean you get what you pay for right?. Gave them to my daughter didn't last long. Better to have a full headset than just one half.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Cheap buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a few months of my son having it. Did not buy the warranty so this one is on me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Recon Chat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are cheap and you barley can hear. The non microphone side needs more cushion. Not worth the buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the headphones with no issues. I would definitely recommend this product to purchase to someone else.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for everyday use. This is my second pair buying in 1 year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this headset to be very comfortable but the sound quality is poor. Cannot hear people well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    No Bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Put your money elsewhere. Turtle Beach has some good sets but not these.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joey,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    No Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is low at its max and you can hardly hear anything for chat. Would never recommend these to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Don’t purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable and didn’t work. They are sitting by my front door waiting to be returned.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Already broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone stopped working yesterday. Taking them back. have been used less than a month

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Cheap headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap headset when I received it they were already damaged. Hard plastic and uncomfortable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    horible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not only is this very uncomfortable but it doesn't always work correctly. not what one expects from turtle beach.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly uncomfortable and hurt my head and ear. Solid plastic with no cushion.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get messed up very easily so it’s worth buying protection plan sounds went off after a couple of months

    No, I would not recommend this to a friend