Customer Ratings & Reviews
- Model:
- TBS-3346-01
- |
- SKU:
- 6304828
Customer reviews
Rating 4.1 out of 5 stars with 1180 reviews
(1,180 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Comfort
Rated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller headphones dont work after a week of having them and carefully storing them. This is my second pair. Very disappointing given the brand name...
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $20 on it and it's worth $10 at most. Not comfortable around the ear and just bought less than 1 month ago and cord is already shorting out.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Absolute garbage of a unit. Buy something else. Broke after about 3 months of fairly light usage from 11 year old son.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly uncomfortable poor audio quality only partial ear muff that sits around ear. Boom does not stay in place.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
Returned
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was surprisingly very cheap in quality and sound. Would give me a headache after 3mins of using
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend Rated 2 out of 5 stars
Turtle Beach Recond chat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, not great quality headphones. Definitely worth investing a little more for better quality gaming headphones.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 2 out of 5 stars
Turtle Beach recon headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean you get what you pay for right?. Gave them to my daughter didn't last long. Better to have a full headset than just one half.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Comfort
Rated 1 out of 5 stars
Cheap buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a few months of my son having it. Did not buy the warranty so this one is on me.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
Recon Chat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall they are cheap and you barley can hear. The non microphone side needs more cushion. Not worth the buy.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend Rated 1 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the headphones with no issues. I would definitely recommend this product to purchase to someone else.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not for everyday use. This is my second pair buying in 1 year.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this headset to be very comfortable but the sound quality is poor. Cannot hear people well.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend- Cons mentioned:Comfort
Rated 1 out of 5 stars
No Bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Put your money elsewhere. Turtle Beach has some good sets but not these.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joey,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Volume
Rated 1 out of 5 stars
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is low at its max and you can hardly hear anything for chat. Would never recommend these to anyone.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
Don’t purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable and didn’t work. They are sitting by my front door waiting to be returned.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Already broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone stopped working yesterday. Taking them back. have been used less than a month
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Comfort
Rated 1 out of 5 stars
Cheap headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap headset when I received it they were already damaged. Hard plastic and uncomfortable
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
horible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not only is this very uncomfortable but it doesn't always work correctly. not what one expects from turtle beach.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend - Cons mentioned:Comfort
Rated 1 out of 5 stars
Don't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly uncomfortable and hurt my head and ear. Solid plastic with no cushion.
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend Rated 2 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They get messed up very easily so it’s worth buying protection plan sounds went off after a couple of months
This review is from Turtle Beach - Recon Chat Wired Chat Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friend





