Customer Ratings & Reviews
- Model:
- TBS-3346-01
- SKU:
- 6304828
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.
This summary was generated by AI based on customer reviews.
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to hear and cuts out, for a basic head set I would have expected a bit better quality. Would have done better buying a better set.
No, I would not recommend this to a friendshould pay more for better headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.basic headset...just one ear piece...very cheap...it works but would suggest paying more than $20 for a decent headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chicago,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Ok sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better of with the head phone that comes with the playstation original. Sound is hard to hear if you don't have it positioned right.
No, I would not recommend this to a friend- Cons mentioned:Comfort
So uncomfortable - never even tried them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These feel flimsy and are uncomfortable for even a couple of minutes. Skip them and get more expensive endive ones.
No, I would not recommend this to a friend Replaced multiple times
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality. You get what you pay for on this one. Have had to replace this headset multiple times since original purchase.
No, I would not recommend this to a friend- Cons mentioned:Comfort
Worst ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most uncomfortable headset I’ve ever owned. Not sure what turtle beach was thinking with these ones. I took them back.
No, I would not recommend this to a friend - Cons mentioned:Comfort
Overall not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear bud is uncomfortable and the sound doesnt work very well. But you get what you pay for
No, I would not recommend this to a friend - Cons mentioned:Comfort
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son said they hurt so much he couldn’t even decide whether the sound was ok or not. Returned.
No, I would not recommend this to a friend Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay a little extra money and get the higher quality option they aren’t horrible and they do the job the next level up are much better.
No, I would not recommend this to a friend- Cons mentioned:Comfort
Brakes easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had to replace this headset many times under warranty. It breaks within 2 months.
No, I would not recommend this to a friend Do not waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have poor sound quality. Do not recommend. We tried to use for office work on laptop and not great.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Tight fit and ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit is tight and the ear pad is stiff. Not recommended for prolonged use. Sound is ok and does the job. Mic is clear as well.
No, I would not recommend this to a friendAlready broken...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone stopped working. Going to have to buy another, but definitely not this one again.
No, I would not recommend this to a friendPlan to get better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for PS4. Didn’t really get the job done well. Feel like it doesn’t connect that well. Plan to get a different setup.
No, I would not recommend this to a friend- Cons mentioned:Comfort
Very uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are Very uncomfortable to wear and cant hear well out of them
No, I would not recommend this to a friend - Cons mentioned:Design
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it...product is trash. cheaply made and poorly designed.
No, I would not recommend this to a friend - Cons mentioned:Comfort
What is this...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable and the speaker was low...not good for me.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback. If you're in need of assistance; our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Volume
Garbage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No audible volume to speak of. I couldn’t hear anything.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey,
We’re sorry to hear about your experience with your Recon Chat headset; however, please allow our Support Team to assist you with what you described here. That team is always happy to lend a hand and they can be reached right from the support section of the Turtle Beach website.
Best regards!
It’s alright
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an alright headset but it feels cheap. I would recommend getting something better
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Josh,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Great for small kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine when we first got them but after a week you couldn't hear anything. Great for the price
No, I would not recommend this to a friend