Customer Ratings & Reviews
- Model:
- TBS-3346-01
- SKU:
- 6304828
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.
This summary was generated by AI based on customer reviews.
Get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself feels low end. The audio was very low at its highest setting. Very disappointing with this product as Turtle beach products are usually decent.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money! They do not work. They are cheaply made and you can not hear out of them..................................
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Improve,
We’re sorry to hear about this inconvenience with your Recon Chat headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Compatibility, Price, Sound quality
great beginner headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.with this whole stay at home business I finally started to play more video games, recently downloaded call of duty for PS4 and wanted to be able to talk to my friends. saw some options for wireless headsets with surround sound that would run 100 dollars or more but just wanted some that worked to talk to friends. picked it up for 20 dollars and used 5 dollar discount I had from my rewards, I regret nothing. PROS: *cheap *works with glasses (has opened slots for glasses to slide it) *seems of decent* quality CONS: *Sound seems kinda low, wish it was louder *Only Mono, not sure if you can use it to also listen to in-game sounds but I wouldn't want to.
I would recommend this to a friend Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Currently have the previous model, but bought a new one because they started to not work. New version feels very cheaply made and low quality.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good headset for battle games. I used it for War zone and I couldn’t hear the enemies footsteps.
No, I would not recommend this to a friendDon't know because they didn't send me the headpho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it would have been nice to actually get the headphones I actually ordered and not something entirely different
No, I would not recommend this to a friendHead set/ mic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for two weeks now. Worked great at first. But then started shorting out and not the Mic don't work.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t even adjust it -___- Didn’t think I actually had to do some research before I bought a $20 headset. Lesson learned I guess
No, I would not recommend this to a friendPoor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality. I work from home and my customers all say they hear themselves. I also hear an echo.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality of this is subpar. Got a cheaper headset on amazon that was better. Returned
No, I would not recommend this to a friendHeadphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones stopped working within a week.this item was bought last week and it stopped working
No, I would not recommend this to a friendpointless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s ok but not worth it ... spend more money and get something better .
No, I would not recommend this to a friendJr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return it cause it hurt they head went they was using the headset
No, I would not recommend this to a friendThe headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck they more for kids not adults I will be buying some different ones
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic makes you sound quiet and muffled so gaming chat is impossible!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about the experience you had with your Recon Chat headset; however, please allow our Support Team to assist you with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How do I send it back, it does not work. I can’t return it to the store.
No, I would not recommend this to a friendThis did not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this home and there is no sound. You can talk, but you can't hear anything.
No, I would not recommend this to a friendDidn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I used the headset, the sound was very minimum and my mic stopped working many times
No, I would not recommend this to a friendHeadset doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it's the headset I returned a few months back to be honest.
No, I would not recommend this to a friendWhere do I start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord that around the ear party starts to go out and it makes it very hard to hear
No, I would not recommend this to a friend