Customer Ratings & Reviews
- Model:
- TBS-2409-01
- SKU:
- 6304909
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.
This summary was generated by AI based on customer reviews.
Worked for Two Days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked in a pinch till it stopped producing sound all together— a bit disappointed.
No, I would not recommend this to a friendRidiculous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous that their head band cant accomodate bigger sizes. The only reason I returned it.
No, I would not recommend this to a friendLow quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap built lost sound in one side in 3 weeks had to throw it out.
No, I would not recommend this to a friendNot Worth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got it to work. Not worth the money spent. Was a gift and couldn't return it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Nana,
We’re sorry to hear about your experience with your Recon Chat headset; however, please allow our Support Team to assist you further. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came out of the box nonworking. Horrible, my son just needed a headpiece to game with.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and neither one worked for sound. I had to take them back and get a refund
No, I would not recommend this to a friendNot Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Can’t hear. Not worth it. I guess for the price it’s what you can expect.
No, I would not recommend this to a friendDidn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get these to work with our XBox so had to purchase another better quality headset
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste on time nor your money on this headset... Very poor quality...
No, I would not recommend this to a friendPoor won’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t work can’t hear anything. I rather get my money back instead
No, I would not recommend this to a friendTerrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good product at all . I would not buy these again.
No, I would not recommend this to a friendDon't buy no matter how cheap it is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable would not connect properly. I would not recommend it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset started having mic problems after three months
No, I would not recommend this to a friendWill not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like them at all throw in the trash the first day
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not wast your money ..very cheap made ..yea you get for what you pay !!!!
No, I would not recommend this to a friendEhhhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality wasnt the greatest and it wudnt fully plug into controller
I would recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't hear anything from the speaker and no volume control to turn it up......waste of money
No, I would not recommend this to a friendWorthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low price but low quality. Very unimpressed with this headset
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Tim,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Not to good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brakes fast I love to get my money back for this one I’m not happy
No, I would not recommend this to a friendNOT GOOD
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good device and will NOT buy again for friend.
No, I would not recommend this to a friend