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Customer Ratings & Reviews

Your price for this item is $61.71

Customer reviews

Rating 4.3 out of 5 stars with 1118 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,118 reviews
  • Rated 1 out of 5 stars

    Don’t buy turtle beach

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap, why isn’t the power cable hardwired? It won’t stay connected after only a month or two of use. Constantly disconnects mid game having to unplug and replug it in. This would be the last controller I ever bought if it actually worked. Garbage

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brian! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Buy This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with extra buttons which results in me playing video games better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Recon Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Controller to replace the original for my Xbox One. With the extra features, it's been a better experience gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be Wary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is pretty nice, but I do have to say that the triggers are pretty sensitive to the touch and after only three weeks of owning the controller both joysticks started to give out with stick drift and not being able to click in the left thumbstick anymore now I do have to purchase another controller because it is now of no use.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience Brent!

      Our headsets & controllers are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed if you have encountered any sort of inconvenience with your product. They can assist with restoration, troubleshooting, or warranty replacement service as needed so it would be in your best interest to reach out to them.

      The Support Team members are always happy to help, and they can be reached right from the support section of the Turtle Beach website via their Contact Form.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Severe stick drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller other then the severe unplayable stick drift it got 2 months after buying it, I contacted their support for a replacement and they just told me to adjust the deadzone on certain games .. I would buy for 60$

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller drifting. Our products are each sold with a manufacturer's warranty. Please reply to the last email you have from our dedicated Support Team again and let them know that you still require support so they can assist further. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website if you are unable to locate the last email. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing new gen controller I play FPS , racing games like forza horizon 5 and the vibrations is something out of the world if you use to have an old xbox one controller o pc , try this you will love it , I use this on my pc and it works really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I play mainly COD online and the wired controller responds a little better that the wireless x box brand controllers for my laptop (HP Omen gaming)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my pc controller is good work like the factory xbox one but better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues less then a week later buttons stick abit making it hard to use

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Stephanie!

      We are sorry to hear about the inconvenience you've had with the buttons on your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Best 60 bucks on controller ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listen its a 60 dollar(USA) controller what do you think you get....well its the best controller i have bought under 100 ever just buy it there is nothing else to say sticks feel great like the old 360 sticks and the buttons on back are in the right spot just buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better loved the extra stuff on the controller for headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transaction & Great Deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line remote! My 9 year old daughter with small hands enjoys using thos remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All perfect except OTG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for wired gaming on almost everything except Android devices, unfortunately, it appeared not to support wired OTG technology...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for Christmas to start using and then I'll be able to write a better review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry level controller has really good audio features built in. I wish Scuf had the same software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality could be a little better but other than that everything you get for the price is actually unbelievable

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jose!

      We appreciate the feedback about your Turtle Beach Recon Controller.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle Beach Recon Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design on the controller itself turtle beach did a very good job on that. The controller works very well on pc windows 10 or windows 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the controller but the cable is secondary and loosens up with time

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brian!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon Controller cable.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my computer thats all i use it for thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my son's favorite Xbox controller after going through several wireless - no unwanted drifting with this one.

    I would recommend this to a friend