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Customer Ratings & Reviews

Your price for this item is $61.71

Customer reviews

Rating 4.3 out of 5 stars with 1120 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,120 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a lot of functions for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I it is by far the controller you can buy for the xbox series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My son uses it for the pc and the xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok controller cheap yes but still ok. The two paddles feel weird but I'm used to 4 paddles.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thanks for taking the time to provide us with your feedback; however, is there anything in particular that we are able to assist you with in regard to your controller? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Bad after 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 weeks ago. Top right bumper button no longer works. Best Buy says it's not their problem. Maybe look at a different product, definitely don't purchase from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Not as clear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was pretty good but could have been better. It wasn't as clear as I would have expected them to be.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks TurtleBeach

  • Rated 5 out of 5 stars

    Better than a microsoft made one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid control. Great customization . Always go wired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good. But the left stick will stick sometimes.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dustin!

      We are sorry to hear about the experience you've had with the left stick on your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Its fine, just not me personally.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine w pc, just dont like the feel of it. Id buy this on sale, but its not worth the 60ish dollars.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Liam,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the controller on black Friday for $40 and its a great product for a great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Can use on Xbox or PC. Fits hand comfortably

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not bad, just was not for me. I returned the controller.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Long-lasting? This isn't that.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller a couple of months ago, the features were amazing. A mixer and mute button on the controller and paddles? Loved it for about a month. The left joystick became a little looser than i remembered. With every day i used it, it became worse snd worse. With each Leftstick Click i heard crunching in the controller. You're better off buying a more expensive controller from scuff, or Microsoft themselves.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that while Best Buys’s own return period may have ended, our Recon Controllers are sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great start to your week! TurtleBeach

  • Rated 1 out of 5 stars

    NICE QUALITY BUT NOT COMFORTABLE OB THE HAND.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and nice quality but the only CON to me was the uncomfortableness on my hand. I would recommended it. we all have small or big hands.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Johnny! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Will not stay connected with a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller keeps disconnecting on the PC. The first week, I had no problem. The second week a couple times. The third week it is just horrible. Will not stay connected

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about the experience you've had using your Recon Controller with your PC; however, please allow our Support Team to assist you! They’re always happy to help, and can be reached right from the support section of the Turtle Beach website via their Contact Form as needed.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Lacking feathers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No trigger locks and no way to extend joy sticks would not recommend for the price

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Wrong color and broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the controller it came in a different color and the bumper was broken. I didnt expect it to be like that.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alejandro! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team with these details so they assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Kinda good controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few bugs for a few weeks my microphone mute button got stuck on red then after a few weeks it went back to normal

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience with your Recon Controller. If you ever encounter an issue with your controller, please know that we have a dedicated Support Team that is always happy to help as needed. That team can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    game controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only saw my son used it for a week and now i dont see it at all

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback Chan.

      Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance if you or your son have encountered any sort of inconvenience with your controller. We’re always happy to help, and can be reached via the Contact Form within the support section of the Turtle Beach website.

      Thanks again and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire connection gets real loose it's not indented and within a month or two of having it the controller the connection is loose and every little movement knocks the power off the controller.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller connection.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach