Customer Ratings & Reviews
- Model:
- TBS-0707-01
- SKU:
- 10459868
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Stick Drift. Poor quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick Drift right out of the box. Tried every possible setting to eliminate it but the drift was too much.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Turtle Beach controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the Xbox great audio (at least for Turtle Beach headsets can’t speak on other brand of headsets)
I would recommend this to a friendgift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it as a gift for my sons x box and it is still working
I would recommend this to a friendBought a broken controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller and straight out of the box the cord doesn't even work and my controller already has stick drift
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Tyler,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. Our Support Team can assist you with recalibration to clear up stick drift and provide a replacement cable if necessary. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Drift stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drift stick right out the box…………………………………………………….
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Byron! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please try the recalibration steps for the Recon Controller located in the Support Section of the Turtle Beach website. After, if you have the same experience, reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website too. Thank you and have a great day!
Affordable wired controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice wired controller however back paddles could be better
I would recommend this to a friendWay better than the standard controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best controller I’ve owned. The buttons are responsive. The controller feels sturdy and not cheap.
I would recommend this to a friendPoor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had stick drift from the start After a week it started to power off randomly even though it’s a wired controller, cord is fine aswell
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Chandler,
We’re sorry to hear about your experience with your Recon Controller. Please take the time to reach out to our dedicated Support Team and allow them to assist you in getting this cleared up. That team can also assist with replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Does the job - adds additional customization.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller - comparable to ones costing multiples more. Back buttons are game changers on some apps.
I would recommend this to a friendWire port shorted after 37 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Port for the wire shorted out 37 days after purchase with average use. Disconnects from Xbox with the slightest movement. Very frustrating
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ash! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller disconnecting during use. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Broken controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 2 months of having it. It’s a good controller but it broke and not because I raged and threw it lol.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We’re sorry to hear about this inconvenience; however, please note that our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
What is going on here?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a higher rating but I have searched long and hard but cannot find out why the large Xbox button does not light up. I do not have a wired headset yet but I would think that should not matter. Is the product defective or did Best Buy send me somebody's return? I am way too old to be spending more time on this.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thanks for your feedback! The Xbox Button on the Recon Controller would not be equipped with an LED. There is an LED just below the button that will let you know when the controller is receiving power. The LEDs should also light up behind the Mic Monitor, EQ, COntroller, and Pro-AIM buttons in addition to lighting up behind the Game Volume and Chat Volume buttons.
All in all, the Xbox Button itself would *not* light up.
If the other LEDs that we made mention of are not lit up properly or if you have any further questions or concerns in regard to your controller, please take the time to reach out directly to our dedicated Support Team via their Contact Form on the main Turtle Beach website.
Thank you and best regards!
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one day 1 and it alredy started to have joycon drift .
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Aniken,
We're sorry to hear about that! We have a guide for clearing up stick drift within the Support Section of our website. We'd suggest giving those steps a try to clear up what you're experiencing.
You can also reach out to our Support Team and they'd be happy to assist you with that process and, if need be; they'd also be able to assist with further troubleshooting or warranty replacement service. That team can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Get a wireless controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller they cord broke pretty fast but I had the warranty and they replaced it.
No, I would not recommend this to a friendJust trying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a average controller I’m trying it out come in from the Xbox elite controller
I would recommend this to a friendGood until it wasn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good until the headphone jack just stopped working. Which is the whole point of this controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alika! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Great controller for XBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as effective as I thought. Design is a bit foreign to me since I'm used to PS4 controller.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Lahiru,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not well enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok just needs better material because mine broke quicker than expected
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Please let our Support Team know, asour headsets are each sold with a one-year manufacturer's warranty, and the Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website via their Contact Form or Live Chat service.
Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing a page within the Support Section.
Thank you kindly!
Please, Avoid At All Cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually leave reviews, but I had to for this one. This is without a doubt the last Turtle Beach product I will ever purchase. Each time I purchase Turtle Beach products, I always have issues within a month, so definitely never buying anything from them again. This controller only lasted me 4 days, I did not mis handle it or treat it very poorly, and still just lasted me 4 days. The controller had a mind of its own, moving without touching the joysticks or the triggers. Do yourself a favor and avoid this controller, just stick with the original Xbox controllers. Also, the features this controller have aren't even that great, so no need to purchase it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller under the one year manufacturer's warrant it was sold with. We’re always happy to help with troubleshooting or replacement service if necessary, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Turtle Beach Recon controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller almost a year ago because my wired PowerA Fusion controller quit working. I actually prefer this wired controller, and it comes at a lower cost than the PowerA. It feels better in my hand, plus it doesn’t have removable paddles in back. There are buttons that feel better - to me. If there is an issue with this Recon controller, I will no doubt get another.
I would recommend this to a friend