Customer Ratings & Reviews
- Model:
- TBS-0707-01
- SKU:
- 10459868
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
WORTHLESS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the $$$$. I’ve only had for 2mths and it’s already got the auto moving left drift. Oh and Best Buy won’t let me return it. So needless to say I won’t be shopping at Best Buy anymore.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience with your Recon Controller; however, please note that while Best Buy’s own return period may have ended, our products are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting to clear up stick drift or warranty replacement service if need be. They’re always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good control to be able to play anything.
I would recommend this to a friendDid last very long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons stopped working fast….within a week. I shouldnt retirned it but didn’t and now its collecting dust.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the inconvenience you've had with the buttons on your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can offer assistance. To do that, please fill out the form at the link below.
https://bit.ly/3JZvHn9
If you're unable to access the form; you can contact our team via email. To do that, you will want to send a direct email with your inquiry to: support@turtlebeach.com
Thank you and have a great day!
Worse controller I have ever purchased!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute Trash. Unusable after 3 months. We bought two in October 2023. Both have horrible drift.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Carrie!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Meh controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated the feel and returned it. It was cheap plastic and the sound options weren’t that effective.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Matt,
Thanks leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed when it comes to troubleshooting the controller's functionality, whether that be in regard to the audio you're receiving or any of the controllers other features. They can be reached right from the support section of the Turtle Beach website.
Best regards!
Would not recommend.
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. It felt awful in my hands. It feels like so many turtle beach products now a days cheap.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rob!
We are sorry to hear about your negative experience with the Turtle Beach Recon Controller.
Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
NEVER BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't even turn on. AVOID. RUN. BURN IT! BURN IT WITH FIRE
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rabyn! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller not powering on. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Didnt last long before the stick drift came up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took less then 2 days for it to start seriously drifting off the controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Charles!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product, it stopped working after 2 months
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The usb- c outlet on the controller wore out in about 2 weeks
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller USB-C port. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Gaming Controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good controller but it doesn’t last long only maybe for like one to two months and after that the buttons will start malfunctioning
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Mike,
We’re sorry to hear that you've encountered some sort of inconvenience with your Recon Controller and its buttons; however, please note that, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance under that warranty with troubleshooting or warranty replacement service if necessary. That team can be reached via their Contact Form that's listed on the main Turtle Beach website & within its Support section.
Take care!
Don't.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't. Trust me, don't. Go buy one from Microsoft.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions, concerns, or require assistance, please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Broke after 1 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right stick is broken after one month of average use.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joey! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller joystick. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Not impressed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive button response and grips. Such bad garbage.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Anthony!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Pure rubbish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure rubbish. The connection became unstable after a week.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Doesn’t work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after a month. The controller itself works but I can’t use headphones with it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Chase,
We’re sorry to hear about this inconvenience; however, please note that our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
2nd time, same problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I purchased this controller and only after a week this 2nd one just shuts off on its own. The first one I bought did the same thing but took 3 months for this to start. It’s something with the cord connection to the controller. This time around I payed for the in store warranty so hopefully this issue gets solved.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, please note that your Recon Controller was sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Quit working in 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's already malfunctioning. The camera view only looks up. I am returning it tomorrow.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Patrick,
We’re sorry to hear about this inconvenience you're having with your controller. As each of our products are sold with a manufacturer's warranty, we would suggest reaching out to our dedicated Support Team for assistance with your controller. They can assist you with troubleshooting& recalibration or warranty replacement if called for. That team can be reached directly from the Turtle Beach website via their Contact Form.
Thank you and best regards!
Bad control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Controller on lasted 2 months better the analog sticks stop working properly
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience with your Recon Controller! As a heads up, please be aware that our Recon Controllers are each sold with a one-year manufacturer's warranty when purchased new, and our dedicated Support Team can lend a helping hand with recalibration, troubleshooting, or full warranty replacement service if necessary under that warranty.
Our dedicated Support Team can be reached for assistance via the Contact Form on the main Turtle Beach website.
Thank you and have a wonderful day!
Best regards!
Best Buy gave lemon
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They gave me a lemon. I hardly game. I’ve had it for a couple months and it’s analogs drift HARD.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Quinten,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. They can assist with recalibration, restoration, or provide further warranty assistance if need be. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!