Customer Ratings & Reviews
- Model:
- TBS-0707-01
- SKU:
- 10459868
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller. Button layout is perfect. Worked great with my headset
I would recommend this to a friendCool controller but my hands didn't feel great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is cool but however my hands didn't feel great when I was using it. The vibrating on the controller is just too much to handle for my hands.
No, I would not recommend this to a friendGoodITEM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son who loves it. Super easy install.
I would recommend this to a friendMost bang for your buck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for anyone that wants to not deal with batteries and have the best options for sound control for headsets. My go to now.
I would recommend this to a friendThe Dude
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome remote works great all the extras you need
I would recommend this to a friendXbox Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and a good deal. Good idea for a gift!!!
I would recommend this to a friendGreat until buttons stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, pretty much what the title says. I really, really liked this controller until the right trigger and some of the other buttons stopped working. Turtle beach Customer service basically just said good luck and Sorry.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We’re sorry to hear about your experience with your controller; however, please continue your correspondence with our Support Team so they can continue to offer assistance as needed under the manufacturer's warranty our products are covered with.
Thank you and best regards!
Coolest controller ever easy and fast delivery!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the fasted delivery I ever got from Best Buy!
I would recommend this to a friendStick Drift FAST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally wrote a positive review because it was great...While it worked. Had the controller less than 90 days before the stick drift became so bad it's basically unusable. I work a lot and only really play a couple hours on the weekends so its not like it got a ton of wear. Buy a different controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. They're always happy to help, and can assist with recalibration, troubleshooting, and further warranty service if called for. That team can be reached right from the support section of the Turtle Beach website as needed via their Contact Form.
Thank you and best regards!
Only Windows and XBOX.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a really nice controller, but it's not compatible with steam deck.
No, I would not recommend this to a friendWorst controller I've own
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad stick drift right out of the box. I had to set my deadzone to 10 on WZ2 when i started using this controller. Another problem after about two weeks of use is a hard left or right intermittent drift during game play. The wrost controller i have own so far.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. They'll happily assist in recalibrating your controller to clear up stick drift, and look in to the other inconveniences you're having as well. That team can also assist with further warranty options, like replacement service, if called for. They can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Crazy drift from left to right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this about 6 months ago. Never dropped it. Now it had some crazy drift on the left analog stick. Otherwise great controller
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Masashi! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Nothing special
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good perks bad design and build... takes some getting used to but the paddles are heavy duty!!!
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Purchased on black friday didnt work out the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No replacement available so i had to refund it so i lose the discount till next year and wasted my time on two seperate days. I dont get why i can’t just buy stuff and it be working properly. Its compatible with my system and i followed the crappy instructions to a T. Very disappointing.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you require assistance with a Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Turtle Beach Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My controller keeps randomly disconnecting and won’t let me move which keeps getting me killed in my games.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Best Regards!
Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting drift days laters in the controller and it’s kept getting worse
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Just not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awkwardly shaped. I have big hand.s so it should've for me because its a big controller. It's just big in all the wrong places. The rb and lb are not good i Pau a game where i have to press rb 100 times a game.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon Controller buttons.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Controller does not work anymore
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller doesn’t work Received it on April 26 2024 Today is may 1 2024
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Don’t Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 weeks, every time I play it buzzes then stops working
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller plug in port lasted 3 days and then the controller wasn't usable. Garbageeee
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about the inconvenience you've had with your Recon Controller. As a heads up, please be aware that our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to help out our customers as needed. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website.
Thank you kindly!