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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1104 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the high-quality build, ease of use, and satisfying feel of the Recon controller, particularly praising its remappable buttons and comfortable grip. However, some users reported issues with stick drift and occasional connection problems, especially when used with PCs. A few also noted that the controller is wired and that some users found the bumpers and triggers to be less responsive than expected. Overall, the positive feedback on the controller's design and features outweighs the negative comments regarding functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,104 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gamepad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very responsive. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent controller for the price. The sticks feel good. Mine had slight drift compared to other but only after I set the deadzone lower. The back buttons feel like they're in a good spot, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good... but it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wired controller for gaming it's durable and a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like any other controller. If you can get it on sale it’s a steal. All controllers end up with stick drift so paying 50+ for a controller is just throwing money away.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want paddles, never having to charge your controller and overall and simplistic and affordable approach to pro gaming- get this controller. I’m a traditionalist when it comes to some tech. This is one of this moments. Wired and basic. I used this controller to play warzone when I realized I would do better with paddles. This controller took my gaming to a whole new level. I would recommend this if you are on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A wonderful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller for it price. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, grip is decent, reaction time is good, support is good. It's great for the price but could use some polish to make it a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what description says; works amazingly well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it needs to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with the controller. Seems durable enough even with my toddlers giving it a good bashing already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and he loves this controller

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A wired prodigy that flew to close to the sun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this controller because it was called the best 3rd party controller for the time of this review. I can say it was great in terms of comfort, and it's got a good price, but when it came to the sound features and the D-pad, I wasn't so impressed. I may just be using a "gaming headset" so my audio could be the problem, but I swear I couldn't get surround sound to work properly. I also felt the D-pad was a huge mistake as it should have been tactile instead of mushy, The rest of the controller is all good and I can't say exactly that I am let down when the controller works as advertised.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback Farnutgamer!

      If you are using the headset on an Xbox or a PC, please ensure that your Audio Output format is set to "Windows Sonic for Headphones". That's Microsoft's proprietary surround sound format and should provide you with surround sound in the headset you have connected to the controller.

      If you are a subscribed to the Dolby Atmos service, you can choose to use that audio format instead to receive surround sound.

      If you are using the methods above and continue to have the same experience, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son playing using this in his Xbox and he feels smooth while operating this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wired controller if you get it on sale!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller on a half-off Black Friday deal because I wanted a second controller to use with my laptop so I could keep my primary controller with my Xbox. This is a good controller for the price I paid. First the good: This controller works well for playing Forza Horizon 5. The sticks are both responsive and seem accurate. I mapped the back paddle buttons to control shifting up and down, and that made a big difference but takes some getting used to if coming from the standard Xbox controller. The included USB-C to USB-A cable is long and feels like it's good quality. This is a wired controller, so no need to worry about batteries. You can save 4 different controller profiles, making it easy to switch between games. Now the less than good: Sometimes the buttons require a slightly harder press before anything happens. It's not every time, but it's enough to make it annoying in the middle of a game. The locations of the back buttons feel awkward. The process of mapping these buttons seems a little convoluted, and I don't know if I can remember how to change it if I lose the instructions. All in all, a good controller if you can get it cheap.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ryan!

      We appreciate the feedback regarding your Turtle Beach Recon Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the area and have been coming here for a lot of supplies for a setup recently, staff is all super friendly and helpful while also not hovering or bothering. No extra fluff there, just wanted to say this is a good store. As for the controller, I love it. Take extra good care of it and keep it clean to prevent early stick drift on it though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son Enjoys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Hasn’t gave him any trouble yet. Would definitely recommend to someone who doesn’t mind wired controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spatial awareness with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller for my PC while playing COD. The audio quality is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on the controller are very good, but there seems to be something wrong with the refurbished unit. The movement doesnt seem to work well in certain games Will be making a return.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Gildor! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Third party controller that’s good?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am surprised, I like this controller. Usually third party controllers feel cheap and just off, not this one. Feels almost as good as first party controller. Solid build quality, 2 programmable buttons on the back, and chat controls on the controller itself. The only setback is that it is not wireless. It’s just really hard to get used to having a wire on a controller. I would gladly pay a bit more for a wireless version of this controller. But great job by turtle beach making a solid third party controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this control. There is some slight stick drift overtime but nothing crazy. The back paddles are great and configuring the paddles is easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Best partner for you xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great controller, you can really feel the difference with earphones, great purchase

    I would recommend this to a friend