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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1134 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,134 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Didnt Last a Year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the controller at first, a bit small but not "too small". The buttons are below average but passable, the sticks are similar, i didnt find much use for the extra buttons and the headset jack would randomly make the worst high pitched screeching noise imaginable. I used multiple different headsets with the same outcome. Within 7 months the port for the cable became so loose that any movement at all and the controller would disconnect. Take 30 seconds to start back up. Thankfully i purchased the 2 year replacement plan. UNFORTUNATELY the controller was no longer in stock anywhere so only received store credit in return. Wouldnt recommend, get a Gamesir if you want a cheap controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller HOT! Customer Service NOT!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it so therefore, i love it as well!! Customer Service on the other hand is a hands down for me. No where to be found every single visit.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Third party controller that’s good?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am surprised, I like this controller. Usually third party controllers feel cheap and just off, not this one. Feels almost as good as first party controller. Solid build quality, 2 programmable buttons on the back, and chat controls on the controller itself. The only setback is that it is not wireless. It’s just really hard to get used to having a wire on a controller. I would gladly pay a bit more for a wireless version of this controller. But great job by turtle beach making a solid third party controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for PC and xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as I needed. Its cabled so plug and play was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Turtle Beach controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control! Built quality is good. App is decent (Turtle Beach app), audio controls on the game controller is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works a lot better than the previous red one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Salleejjj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great you should buy one yeah It's worth its money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly a bestbuy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent product at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this control. There is some slight stick drift overtime but nothing crazy. The back paddles are great and configuring the paddles is easy as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wired controller if you get it on sale!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller on a half-off Black Friday deal because I wanted a second controller to use with my laptop so I could keep my primary controller with my Xbox. This is a good controller for the price I paid. First the good: This controller works well for playing Forza Horizon 5. The sticks are both responsive and seem accurate. I mapped the back paddle buttons to control shifting up and down, and that made a big difference but takes some getting used to if coming from the standard Xbox controller. The included USB-C to USB-A cable is long and feels like it's good quality. This is a wired controller, so no need to worry about batteries. You can save 4 different controller profiles, making it easy to switch between games. Now the less than good: Sometimes the buttons require a slightly harder press before anything happens. It's not every time, but it's enough to make it annoying in the middle of a game. The locations of the back buttons feel awkward. The process of mapping these buttons seems a little convoluted, and I don't know if I can remember how to change it if I lose the instructions. All in all, a good controller if you can get it cheap.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ryan!

      We appreciate the feedback regarding your Turtle Beach Recon Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good quality controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with this controller, feels well built and comfortable to hold. Nice response from the controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent build quality and features, house as a pc controller with steam and works good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well built controller love every aspect of it easy to use and had no issues with it,the superhearing on the controller is the best part of it and the paddles onthe back are on a very comfortable position

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    QUALITY FEEL, GREAT VALUE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRIGGERS ARE VERY SMOOTH, GREAT INPUT, NO ISSUES, VERY HAPPY WITH THE CONTROLLER

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget scuf! Doesnt need batteries either! Ive used it for about 8 months now and its held up 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Best partner for you xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great controller, you can really feel the difference with earphones, great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as a $250 Xbox remote! Save your money and buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Top Notch Crazy Good Everyday Price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use functions. Turns any set of headphones into a tactical tool or premium sound also many other easy to use user friendly functions and at a surprisingly affordable rate!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift slightly unfavorable, but not horrible since .06 dead zone fixed it. Decent value controller

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello David! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the area and have been coming here for a lot of supplies for a setup recently, staff is all super friendly and helpful while also not hovering or bothering. No extra fluff there, just wanted to say this is a good store. As for the controller, I love it. Take extra good care of it and keep it clean to prevent early stick drift on it though.

    I would recommend this to a friend