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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1134 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,134 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Lasted 5 days....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to lose connection after 5 days of moderate use. Where the usb-c cable would plug in to the controller was lose and janky. I sit in a chair less than 6 feet from the console so I was definitely not stretching the cable or putting any undue stress on the cable or the controller connection port. Avoid at all costs! That being said I really did like the controller, literally 5 days though!!!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience! Please ensure that you have updated your controller to the newest firmware using the Turtle Beach Control Center available on the Xbox One and Xbox Series X|S consoles & Windows 10 PCs. Ensuring your controller is operating on the newest firmware should clear this up for you.

      If you continue to have the same experience after updating your controller; please be aware that our dedicated Support Team would be more than happy to lend a hand with troubleshooting or replacement service if necessary under our manufacturer's warranty that is applied to our products at the time of purchase. That team is always happy to help, and they can be reached right from their contact form within the support section of the Turtle Beach website.

      The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.


      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great substitute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dupe/replacement per my husband. He got a controller from Amazon but it only worked for 2 weeks (it actually said in the fine print *he didn’t read* that it would only work for 2 weeks before Xbox blocked it) so this one was a great substitute at a great price. Plus he has turtle beach headphones so already familiar with the brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is fantastic and exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit on the "plasticy" side and pretty clicky side but overall a pretty good controller. But the only downside is that the physical buttons on the top don't work for pc so this controller is pretty much meant for a xbox console, pretty decent controller for price.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jorge! We appreciate the feedback regarding your Turtle Beach Recon Controller. Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frickin awesome been able to play on my pc with it, 5/5!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels light, but still feels firm in the hand, the extra features are a nice touch! the wire is detachable, feels really durable, and is long!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works as it should and it was a steal on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Day Turtle Beach-Recon Controlled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new controller. I had a wireless controller, but it was not working well. After shopping at Best Buy and talking to the rep, I decided on the Turtle Beach wired controller. I was glad I did, it set up great on my Window 11 PC. The price was also right as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product well constructed, fit and finish are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it needs to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with the controller. Seems durable enough even with my toddlers giving it a good bashing already.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Remappable buttons

    Rated 5 out of 5 stars

    Awesome Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller! buttons, ergonomics, and the grip all feel really nice. The programmable buttons on the back are a huge plus as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best controllers I have used that is not an Xbox brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The slight change in ergonomics makes it feel more comfortable in my hands and the weight is a lot lighter than the standard wireless Xbox controller. The EQ presets work pretty well. Can definitely hear footsteps more clearly but it does impact the overall sound of the game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A GOOD CONTROLLER, AND IT WORKS WELL. I like it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest 60 bucks ever spent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. The eq setup, the sound enhanced features the feel, the convenience of layout and features is just too good to pass up. If u want a controller made for shooter this is the beast to pick up. The pro aim button and changable sensitivity if the right thumb stick is mind blowing i cant believe the elite controller doesn't have these features. For just 60 bucks u get a ergonomic controller with coling grips, changeable sound profiles, button layouts, pro-aim, chat mix and whole lot more trust me this baby is worth the $$

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remappable buttons

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller easy so use built in reboot systems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and he loves this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for the kiddos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to change the cord when it gets damaged is fame changing. The issue woth other corded controllers is the inabioity to ecchange the cord when it gets damaged. Also makes ot easy to transigtion from Xbox to PC. The mapping function is easy and having the chat volume and headphone volume make controlling audio a breeze. Quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turtle beach controller, allows you to use any headset with 3.5 aux cable and use it as a turtle beach with several different settings. it allows to use super human hearing - which is the reason why to get a turtle beach headset. controller functions and every thing works especially with padal buttons in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is way better than I thought it would be. Started using as a temp replacement for my broken SCUF, very pleasantly surprised. Way better than the PowerA stuff

    I would recommend this to a friend