Customer Ratings & Reviews
- Model:
- TBS-0707-01
- SKU:
- 6535762
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good... but it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best wired controller for gaming it's durable and a good value.
I would recommend this to a friend - Cons mentioned:Connectivity
This controller is awesome in almost every way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not expecting a lot from this controller since I was replacing a broken elite controller. I can honestly say I almost prefer this controller over my elite controller. Only downside is that its not wireless. I am sitting at my PC when I play games so not even really missing that feature though to be honest. 100% Recommend
I would recommend this to a friend Nice controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller feels good. Select button feels to close to the main button. Other buttons feel too small for adult hands.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, it feels just like the original Xbox controllers and it actually has even more functions.
I would recommend this to a friend - Pros mentioned:Overall performance
Mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son and he loves this controller
I would recommend this to a friend - Pros mentioned:Remappable buttons
Turtle beach Recon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well balanced. Nice weight. Buttons and joysticks have a great feel.
I would recommend this to a friend - Pros mentioned:Overall performance
A wonderful controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good controller for it price. I highly recommend it
I would recommend this to a friend Great Controller With One Big Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great feeling, sounding, and responsive controller when the cord doesn't become dislodged. It may seem like the removable cord is a good idea and a reason to get this (it was for me since I wanted to be able to swap between my PC and Xbox, each with its own USB-C cord), but it's really not. Playing games and moving your hands around seems to loosen the cable just enough to either start losing sound or controller functions. I ended up having to return it. If Turtle Beach wants to keep the non-hardwired cable, it needs to come up with some kind of locking mechanism to keep the controller end stable. If Turtle Beach, comes up with a solution to this problem or even just makes it a hardwired version, I will be the first in line to buy it. BTW, the sound controls are really good on this controller. That is another reason why I thought this thing would be great. I don't like a lot of gaming headsets and I would rather use a pair of my non-gaming music headphones which are much more comfortable. The problem with those is that they don't have volume controls or sound controls built in. By having them on the controller, I can use my extremely comfy Sennheiser cans and play for hours.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience Wraith and thanks for your feedback!
We would certainly suggest reaching out directly to our Support Team about this so they can lend a hand with replacement service for either the controller itself or the removable cable that came with it. They can also dig deeper in to the issue you're having if need be. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Overall performance
cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bit on the "plasticy" side and pretty clicky side but overall a pretty good controller. But the only downside is that the physical buttons on the top don't work for pc so this controller is pretty much meant for a xbox console, pretty decent controller for price.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jorge! We appreciate the feedback regarding your Turtle Beach Recon Controller. Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good controller just stared drifting on me after about a few months
I would recommend this to a friend- Pros mentioned:Overall performance
Son Enjoys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. Hasn’t gave him any trouble yet. Would definitely recommend to someone who doesn’t mind wired controllers.
I would recommend this to a friend - Cons mentioned:Connectivity
Missing one key feature.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. I still wanted to keep my wired headsets and this controller makes sure I will. The built in Amp works and is a huge difference from plugging them into a basic controller. Plus all the program features with mappable triggers underneath make this well worth the price! Way to go turtle beach. If this was wireless I would give it a 5!
I would recommend this to a friend - Cons mentioned:Connectivity
Lasted 5 days....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started to lose connection after 5 days of moderate use. Where the usb-c cable would plug in to the controller was lose and janky. I sit in a chair less than 6 feet from the console so I was definitely not stretching the cable or putting any undue stress on the cable or the controller connection port. Avoid at all costs! That being said I really did like the controller, literally 5 days though!!!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience! Please ensure that you have updated your controller to the newest firmware using the Turtle Beach Control Center available on the Xbox One and Xbox Series X|S consoles & Windows 10 PCs. Ensuring your controller is operating on the newest firmware should clear this up for you.
If you continue to have the same experience after updating your controller; please be aware that our dedicated Support Team would be more than happy to lend a hand with troubleshooting or replacement service if necessary under our manufacturer's warranty that is applied to our products at the time of purchase. That team is always happy to help, and they can be reached right from their contact form within the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.
Best regards!
- Pros mentioned:Overall performance
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what description says; works amazingly well
I would recommend this to a friend - Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this is way better than I thought it would be. Started using as a temp replacement for my broken SCUF, very pleasantly surprised. Way better than the PowerA stuff
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty Good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels light, but still feels firm in the hand, the extra features are a nice touch! the wire is detachable, feels really durable, and is long!
I would recommend this to a friend - Pros mentioned:Ease of use
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller with extra easy settings for volume and sensitivity
I would recommend this to a friend - Pros mentioned:Ease of use
Nice easy controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to hold and easy to use, the different buttons on the controller makes it easier to control what I do in game without have to worry about pulling up an Xbox menu or having to take my focus off from the game
I would recommend this to a friend - Pros mentioned:Ease of use, Remappable buttons
great controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing controller easy so use built in reboot systems
I would recommend this to a friend Nice controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. The slight change in ergonomics makes it feel more comfortable in my hands and the weight is a lot lighter than the standard wireless Xbox controller. The EQ presets work pretty well. Can definitely hear footsteps more clearly but it does impact the overall sound of the game.
I would recommend this to a friend