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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,129 reviews
  • Rated 2 out of 5 stars

    3 months and power jack failed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I want to say I loved this controller until it failed. The ergonomics of it, the customization, the paddles, and responsiveness, all for $60. But I was expecting it to AT LEAST last 6 months before experiencing at fatal failure. I highly recommended this controller to my Twitch following in those first few months of owning it, because I loved it so much. However, I can't recommend it at this point with only a 3 month lifespan. I take very good care of my equipment. I clean my controller nightly after playing. I make sure not to put excess pressure on the power cable connected, to ensure it does not damage the input jack or the cable. I unplug the power cable when I am done playing. Unfortunately, the input jack still failed in less than 3 months. I purchased on 8/30/2021 and the controller began disconnecting during competitive matches in Rocket League. I tried other USB-C cables to make sure it wasn't just a failure of the OEM power cable, but the issue continued. The jack itself wiggles inside the controller and is loose, so the failure is quite evident. I have sent a service request to Turtle Beach, and hopefully they will address this issue. If they do, I will gladly amend this review, and give the replacement another chance to impress me as much as the first one did.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience you've had with your Recon Controller! However, please note that while Best Buy’s own return period may have ended, our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for Fortnite, it is excellent for the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox wired controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. I preferred wired controllers as I don’t want to deal with charging the controller in the middle of a game. I had a similar one in the past that lasted for few years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, It does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer game trial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Microsoft x-box controller for PC. I enjoy playing on PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solid performance and build quality! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good if not better than my old Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good remote. No problems with it. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very good. It immediately connects to my PC without a problem. It is also very responsive with basically no input delay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement Remote Son loves it. Fast easy purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Controller never have a problem with this controller 100% Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grewt controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wored controller would definitely recommend it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hitech joystick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hitech remote, east to learn and use I would b

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i like it a lot, good price and exelent conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller and no more batteries.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sick and tired of having to charge batteries this was a great option and even chorded I get it but I no longer have to sit there and friggen charge stuff. Totally reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Has been couple months and no issues .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller for Living Room Setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Many reviews are users with troubled units, I guess we got lucky? No issues a month in, my son uses it to play Sea of Thieves and other goodness on a gaming/media PC connected to our living room television. I appreciate the remote audio jack, but do with the cable was 15 feet rather than just 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice shop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for use. Pretty nice. New product. No bad price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very awesome. I would recommend this controller

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best controller for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great! Easy-to-use! Easy to set up!

    I would recommend this to a friend