Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,129 reviews
  • Rated 5 out of 5 stars

    Personal controller choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has many amazing features. I use it for my xbox all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth Operator.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the wired controller. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great responsive controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a SteelSeries controller that started drifting after less than a year of use. I couldn't be much happier with this one. It's comfortable and responsive. I was a little apprehensive about getting a wired controller, but this one comes with plenty of cable and it hasn't been an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this remote. It the best remote i had so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent controller when needing more than mouse/key

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller PC compatible. Using for sim flight controller. Seems like sometimes, joystick does recenter.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We appreciate the feedback regarding your Turtle Beach Recon Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume buttons are amazing, really helps with gaming. I can turn up sounds and turn down chat. I love it. Buttons feel great and the ability to button map is easy and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this controller!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The only thing I wish is that it was cordless. I know the MFG said they didn't want to be competition with Microsoft on the BT, but why not use a dongle instead. Great for Console play or PC gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Contoller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is exactly what I needed for demonstrating my team's game Krystala at the Georgia Game Developers Association's Christmas party. If anyone needs a controller to play games on their PC this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller is amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is very comfortable i will purchase again. comfort level is amazing settings are working well, i will def recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    None

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great boyfriend loved it. Took me a second to get used to it but other than that great product

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Saryne,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joystick has a drift, but overall has a good button layout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well built

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller and well built. The button remapping for the back triggers came in very handy for a few racing games. I was able to use them like paddle shifters, which felt more natural. I'm using it on PC, so I don't really need the extra settings, but it's convenient to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd buy again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with my laptop and has extra programmable buttons for custimization. Not very expensive and works great.comes with a very long cable which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Xbox Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several different Xbox pro controllers and this by far is the best value. Other pro controllers have some extras but your paying more than double the price for this turtle beach. If your on a budget go with the turtle beach. Or if there is no budget go with Razer Wolverine v2 Chroma.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costently disconnected, delayed buttons & wouldn’t register with console

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ethan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Worth my money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays and feels good in the hands. Just like any other xbox controller but the audio addons are a huge help while playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and pricing, my son is enjoying he's contrals

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent not great had bad sick drift within 2 weeks though

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started great but like all modern controllers they get drift.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Roby!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon Controller drifting.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller I absolutely loved it, it works perfectly

    I would recommend this to a friend