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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,129 reviews
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does like to stick at times but overall worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Not The One For Me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this controller only days after purchasing it. In my opinion, it in not comfortable to hold; there are too many buttons with limited functionality; and the thumb pads felt awkward. This product may be a better fit for someone else. The price is good if you want to use a controller that feels cheap as well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wired Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired controller, I barely use controllers but for some games, you just need a controller.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can't use when it's disconnecting randomly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't read any reviews on this controller on bestbuy's site before purchasing this for my God son who's 12. He's really good at taking care of his controllers for his age, I saw some really decent video reviews on the controller that made my decision to get it. But within 10 days we're having disconnect problems already and we've tried multiple cables. The poor workmanship of turtle beach in the last 5-7 years as been rough... I my old wireless PS3 headset from Turtle I purchased back in 2010 lasted almost 8 or 9 years before the headset plastic started breaking... I am very disapointed in this product as it should be made better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thanks for your feedback! We'd suggest getting on contact with our Support Team, as this does not sound normal! They can assist you as needed with troubleshooting or warranty replacement service if necessary (whether it be for the controller or its cable, or the entire product if need be).

      All in all, our dedicated Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website via their contact form or Live Chat service.

      Thank you and have a wonderful day! TurtleBeach

  • Rated 1 out of 5 stars

    Wasn’t for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by multiple people this was a very solid good controller for a back up and around $60. I thought it would be too. I dislike feel of it in my hands. The material feels cheap. It is definitely smaller than I like and the one thing that everybody was raving about The amazing sound quality that you got from using As the headset EQ sadly had to return it

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kaleb! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you require assistance with a Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this controller. Had it connected to my Xbox one, now I use it when my sone lets me use his pc. Paddles are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love how I can switch buttons to bottom of controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome for a computer gaming controller and love the plug and play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice controller but doesnt work for computers as well as it says

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and seamless button clicks. Comfortable in my hand too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy again.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller. Pro aim feature is on point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with PC and Consoles. Ergonomically well designed for quick games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, very glad i chose this controller. The programable buttons are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful addition to Microsoft Flight Sim 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that an X-Box controller is a great addition for Microsoft Flight Sim 2020. Although I haven't programmed all the possibilities yet, what I have seen from other simmers is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. I bought it specifically for GTAV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the $400.00

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This joystick the truth for healthy militant war hands only...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Paddles

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Paddle placement is better than any other controller I've tried. Definitely recommend the protection plan as the reliability may not be high (Turtle Beach).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are very sensitive. Really quick reaction time. It’s the second controller of this type that I’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest controller and a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customization and button mapping is fantastic abd thr controller is veru comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very useful to play the games and perform better

    I would recommend this to a friend