Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,129 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return only had a week it would disconnect or work guess still bugs need to be worked out.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Lupe,

      Thanks for your feedback.

      Please ensure that your Recon Controller has been updated to the most recent firmware available for it via the Turtle Beach Control Center for Windows 10 or via your Xbox's app store. Having the controller operating on the most recent firmware would ensure the most stable experience.

      If you're still in need of assistance after that; our Support Team is always happy to help and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this product. Great value. Really nice to use headset with. Can control sound setting from controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shooters controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next level xbox gaming great for first person shooter games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller! I’ve been using it on my laptop and it hasn’t failed. I love the paddles and audio settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love it programming is kinda difficult in the beginning but once you get it done it works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good affordable controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good controller, I needed the back buttons so much it helps me out on my fps games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $400

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND QUICK THANK YOU AGAIN!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great layout

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup just wished the top bumpers were more raised up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with a pc just what I wanted performs well right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool controller. Works wonderfully. Kids love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and too many buttons. Could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. I feel it’s much more comfortable than xbox one controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great but not....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was great while it worked properly. The quality seems to be a bit lacking as im already experiencing stick drift and havent used the controller alot. I wouldnt suggest this product.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience Jcastil5!

      Please visit the Turtle Beach website and get in contact with our Support Team so they can lend a hand with recalibrating the controller to clear up the stick drift you made mention of. If the team can't get that cleared up for you for some reason, they can look in to assisting you with a warranty replacement claim for the controller under the manufacturer's warranty that our products are sold with.

      The Turtle Beach Support Team can be contacted via their contact form on the main Turtle Beach website, and they also provide assistance via a Live Chat service on the same site between the hours of 9:30 AM EDT and 4:30 PM EDT.

      Thank you kindly! TurtleBeach

  • Rated 5 out of 5 stars

    Better than Series X controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very comfortable and versatile. Love the option to remap the buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my brother and he loves it! days it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the controller. Works good and has all the functionality as the more expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller for my Xbox because it looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenage boy approves lol.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage boys are very picky about their controllers. I got great feedback with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new controller for his PC.....Turtle Beach has great controllers and this is no different....my son loves it.....works great and he's very happy.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the money, easy to hook up. No issues with drift so far, buttons are very responsive.

    I would recommend this to a friend