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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,129 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad controller.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant disconnects from PC. Yes, tried different cables, ports and all. Stay away. Search the internet, you'll find similar issues. Worked fine at first. Few months later, crap.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello John! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    It’s Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, but feels very cheaply made. I got it on sale for $25. I would be unhappy if I paid full price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific wired controller for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. So many features. Prefer wireless, but definitely a terrific controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very durable and can withstand a preteen who loves to play for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything you need and especially to play shooting, this control makes cheap headphones incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son says he rather use the other model still a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best value controllers you can find. Love using it with the Turtlebeach sound mixer on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wired controller is the perfect alternative to the stock controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First TB controller, love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired controller. Love the grips and feel overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OKish Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap feel and doesn't live up to the quality of other 3rd party controllers. I would recommend the Fusion Pro instead, especially if you can find it on sale.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Matt,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with in regard to your Recon Controller? Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with, and they can be reached right from their Contact Form on the Turtle Beach website.

      Thanks again and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    headset buzzing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malfunction in controller causes mic to buzz extremely loudly when plugged into the headset port.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Gary! We are sorry to hear about the experience you've had with the audio when using your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist with this. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite wired controller. The mic and volume controls are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach makes good equipment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to add to his arsenal. Once in a while he likes a wired controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, good fit for your hand and smooth controls. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to program and has options to slow down targeting for long range shots.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    eh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was working great but i’ve had it only for a few months and already experiencing stick drift very badly

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Wesley,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      We also have troubleshooting articles within the support section of our website if you want to attempt clearing this up on your own prior to contacting the team.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    A premium controller for the price of a standard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I've ever used and cost the same of a standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is pretty nice for the price, has alot of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customizable controller for the price. Great response. Vibration has strong feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing wired controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, lets you control everything from gameplay to audio

    I would recommend this to a friend