Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,129 reviews
  • Rated 2 out of 5 stars

    Returned the next day.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a lot of controllers and Im always looking for something new but this wasnt it. I gave it some time to play and what not but ultimately hated its quality. Interesting ideas but executed kinda poorly. The audio interface part works very well but everything else about the controller doesnt feel as high quality as a standard Xbox Controller.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Feels cheap, plastic

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, feels cheap. There are better options for similar price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent alternative for PC gamers.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for PC gaming, especially for gamepass service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote. Very happy so far. I even bought a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Multiplayform controller you can buy for your Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy. I was in and out in 15 minutes. Tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very high tech. Tired of charging batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a lot of functions for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I it is by far the controller you can buy for the xbox series.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control has some cool things but the quality is not that good and the dead zone is very bad for games like Fortnite and apex legends.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Most games have their own options for dead zones that can be adjusted. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My son uses it for the pc and the xbox

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last long

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for a couple months and then the joystick started to mess up. It just presses up on its own. i have had really bad luck with xbox controllers so i tried this brand and it seemed really good at first but it broke way to fast.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Art! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand and walk you through a recalibration. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Ok.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok controller cheap yes but still ok. The two paddles feel weird but I'm used to 4 paddles.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thanks for taking the time to provide us with your feedback; however, is there anything in particular that we are able to assist you with in regard to your controller? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Better than a microsoft made one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid control. Great customization . Always go wired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as clear

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was pretty good but could have been better. It wasn't as clear as I would have expected them to be.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks TurtleBeach

  • Rated 3 out of 5 stars

    Its fine, just not me personally.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine w pc, just dont like the feel of it. Id buy this on sale, but its not worth the 60ish dollars.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Liam,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the controller on black Friday for $40 and its a great product for a great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good. But the left stick will stick sometimes.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dustin!

      We are sorry to hear about the experience you've had with the left stick on your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Can use on Xbox or PC. Fits hand comfortably

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long-lasting? This isn't that.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller a couple of months ago, the features were amazing. A mixer and mute button on the controller and paddles? Loved it for about a month. The left joystick became a little looser than i remembered. With every day i used it, it became worse snd worse. With each Leftstick Click i heard crunching in the controller. You're better off buying a more expensive controller from scuff, or Microsoft themselves.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that while Best Buys’s own return period may have ended, our Recon Controllers are sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great start to your week! TurtleBeach